Forum Discussion

Follower

May 24, 2017

Need help with Surveillance on readyNAS 204

Hi I need help to get surveillance app work on my readyNAS 204, The app is installed from readynas app store without any issue but however when I click the launch button or access it on port 510...

Netgear Apps & Add-ons

Surveillance

Rdhrdh

Aspirant

Jun 05, 2017

Sorry I'm not sure i'm im following correctly here. Installing one of the NAS PHP apps will allow the surveillance app to run properly in my browser?

StephenB

Guru - Experienced User

Jun 05, 2017

Rdhrdh wrote:

Sorry I'm not sure i'm im following correctly here.

You're not the only one.

Surveillance is a self-contained app provided by Netgear. There shouldn't be any need to install a third-party app to get it to work.

mdgm-ntgr
NETGEAR Employee Retired
Jun 05, 2017
Do you see anything for PHP in packages.log ?
- Rdhrdh
  Aspirant
  Jun 05, 2017
  Not sure if this was addressed to me or not but i'll take a look when I get home from work. I was able to get the login screen to somewhat populate on IE but it was unreadable and couldn't log in.
  - StephenB
    Guru - Experienced User
    Jun 05, 2017
    Rdhrdh wrote:
    
    Not sure if this was addressed to me or not but i'll take a look when I get home from work. I was able to get the login screen to somewhat populate on IE but it was unreadable and couldn't log in.
    
    I think the idea is to run https://nas-ip-address/admin (using the real IP address of the NAS) and download the logs from the log page there. packages.log is in the zip file.
    
    You can also download this zip file from RAIDar. https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
    
    Note that if https://nas-ip-address/admin doesn't work, then you have a much bigger problem than Surveillance.