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Forum Discussion
cchoate
Sep 22, 2017Aspirant
No apps installed or available
Ever since I updated my Nas firmware to 6.8.0, all my apps dissapeared and the available apps page is blank. I really only use one app - Resilio Sync. I downloaded that app directly from Resilio's we...
- Sep 26, 2017
6.8.1 now available... maybe they fixed it...
khomenkov
Sep 23, 2017Aspirant
Hi!
I have exactly the same problem on the RN104.
- cchoateSep 24, 2017Aspirant
Ok, I have the solution for this issue. It turns out I did it to myself. My main volume hdd (named data) died and when I replaced it, I named it something else. Coincidentally it happened the same week 6.8.8 came out. I tried many different things but in the end I pulled three of the four drives out of the bays and did a factory reset. The new hdd became the data volume drive and everything worked great after that.
Just an fyi - After installing the other three drives back in the bays, reboot the NAS. After the reboot, all other drives operated normal with no data loss.
- StephenBSep 25, 2017Guru - Experienced User
cchoate wrote:
My main volume hdd (named data) died and when I replaced it, I named it something else.
If you destroy the volume that holds the apps, the NAS will migrate them to a different volume - but of course that can only happen if the old volume is working.
- BrannorSep 26, 2017Guide
This is a known issue with 6.8.0.
After trying all kinds of things including trying the new beta software (6.81....) that at least allowed me to manually install the software again... I rolled back to 6.7.5 from last year via a factory reset and manual (USB) flash... not what NetGEAR people will recommend and there are lots of warnings... I then manually installed an old version of my apps, and then updated them via the UI.
But from now on, I'm not touching a first-round Firmware (i.e. a .0) ever again.
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