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Forum Discussion
matmar
Mar 21, 2016Guide
Photo II update
Hi, The app is buggy since months now. It is impossible to create an admin account. When an update Will be published ? Thanks in advance Rnnas516+eda500 6.5.0 beta 2
matmar
Mar 23, 2016Guide
Yes the same
siigna
Mar 23, 2016NETGEAR Employee Retired
http://kb.netgear.com/app/answers/detail/a_id/21543#SUBMIT
Can you send over your NAS serial number, the web forwarding hostname (under Photos II settings), and the logs from the Photos II client?
Logs can be obtained by logging in to the volume share over SMB as the admin user. So if your volume is data you'll login to \\YOUR_NAS\data. Once in, the logs are located in .apps\photos2\log (you may need to show hidden files to see the .apps folder).
Note: if you're still using the default password for the admin account you will need to change it before you're allowed to login over SMB.
- matmarMar 26, 2016Guide
Hi,
as requested I sent you logs, serial and host name
Thanks in advance for help....
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