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Forum Discussion
matmar
Mar 21, 2016Guide
Photo II update
Hi, The app is buggy since months now. It is impossible to create an admin account. When an update Will be published ? Thanks in advance Rnnas516+eda500 6.5.0 beta 2
Madcow68
Jul 23, 2016Tutor
Nope. There support is not very good and the phone support is bad to non existent.
Never seen this bad of support for a product in my life, wish I would have known before I bought but it is too late now
Never seen this bad of support for a product in my life, wish I would have known before I bought but it is too late now
- matmarJul 25, 2016Guide
No still no answer. Seems that this issue exists since more than 1 year and no resolution by NETGEAR...What a pity...
Would be a minumin at least to give feedback on the current progress
- kohdeeJul 25, 2016NETGEAR Expert
matmar wrote:
Would be a minumin at least to give feedback on the current progress
NETGEAR typically doesn't provide fluffy updates for reported bugs until there's a clear roadmap to fix it. If we did, it could set false expectations. We'll look into it and provide an update when we have something worth updating everyone about.
- matmarJul 25, 2016Guide
Ok noted but when the bug exists since more than 1 year what Netgear does ? It is not acceptable not to solve a so old issue, it is not customer focused attitude !
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