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Forum Discussion
Photos 2.0.6 Error when sending email
Been using ReadyNAS Photos for years on various ReadyNAS machines - most recently on our 214 model. Sometime in the past few months, started getting a few errors when uploading or sending email links to albums.
ReadyNAS FW 6.6.1
ReadyNAS Photos 2.0.6
ERROR #1
The first error when uploading photos (which are exported from Lightroom into a standard JPG file) is:
Internal Error! Please login again and report:
[IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038"]
The only way to resolve this is to select all the photos in Windows Explorer, rotate 90 degrees clockwise, then rotate them 90 degrees counterclockwise so they're back to the original format. Then they can be uploaded.
ERROR #2
This error is when sending the album email links:
Method: sendEmail
FaultString: SOAP Response cannot be decoded.
Raw response:
FaultCode: DecodingError FaultDetail: null
I haven't figured out a way to fix this. Here's what I've tried:
1) Uninstall ReadyNAS Photos, reboot, reinstall 2.0.6, reboot
2) Create different Photographer login
3) Setup different port on router for photos forwarding
4) Tried to find pkas's old script which will give the exact links the the albums to send out via email but couldn't find it
5) Tried Chrome and Internet Explorer
6) Updated Flash to latest version
What can I do to troubleshoot this?
9 Replies
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I have the same problem.
If the photos are public, you can send a link. I don't want the photos in a public directory...
Hello _TTT_,
Have you tried on a different web browser?
Welcome to the community!
Regards,
Hello _TTT_,
Please send system logs and include the link to this topic and a short description of your issue.
Regards,
Yep, that was on my list of things I've tried:
5) Tried Chrome and Internet Explorer
They have identical behavior.
Thanks! I'm really hoping for an answer here :)
Hi _TTT_,
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