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Forum Discussion
Plex on ReadyNAS 314 not visible to Plex clients
ReadyNAS 314 with 4x2TB WD2003
Firmware 6.10.5
I've had Plex running on my ReadyNAS for a few years. Sometime over the last year or two, Plex stopped distributing new versions through the Apps page within ReadyNAS. So I kept the app updated by downloading from Plex, and installing manually ("Upload" on the Apps page). This had always worked without a problem.
My devices (iPad, iPhone) are no longer able to connect to the Plex server running on the ReadyNAS. When I login to Plex through the Plex portal, Plex is unable to find my ReadyNAS. I have tried the following:
- Manually updating the app to the most recent version
- Uninstalling / reinstalling the app
- Uninstalling the new version by dropping to a command prompt, and using apt remove plexmediaserver
- Cleaning up any leftovers with command apt autoremove
- Verifying that the app had been removed by command apt list --installed
- Reinstalling the version available on the ReadyNAS's page ("Available Apps")
Still not able to connect.
I did read somewhere that Plex now requires a particular version level for clients to connect. Is it possible that ReadyNAS is not able to support the most current version of Plex server?
I'd like to hear from any other users who have experience a similar issue, and what, if any, solution you were able to apply.
Thanks!
9 Replies
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Are you able to reach the NAS plex interface using the admin web ui? It's possible that you need to reclaim the plex server (re-pairing it to your plex account).
By the admin web ui, do you mean the Plex login page that comes up when "Launch" button on the ReadyNAS App page is clicked?
After clicking Launch, I logged into the Plex web page. Plex reported that ReadyNAS couldn't be found.
FYI, ReadyCloud is turned off. There was a security report this week of hackers accessing Western Digital NAS's, and activating the "Return to Factory Settings". From the ReadyNAS command prompt, I am able to ping external servers.
Thanks!
RupertGiles wrote:
By the admin web ui, do you mean the Plex login page that comes up when "Launch" button on the ReadyNAS App page is clicked?
Yes, I meant the launch button (or alternatively https://nas-ip-address:32400 )
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