NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Skipanderson52's avatar
Skipanderson52
Tutor
Nov 27, 2016
Solved

Plex upgrade Failed. Fails to reinstall old app.

Plex upgrade Failed.  Fails to reinstall old app  No ICON to delete app from browser page.   I have        HW: READYNAS 51600,       SW version6.6.0 and upgraded       plex from plexmediaserver...
Netgear Apps & Add-ons
  • mdgm-ntgr's avatar
    mdgm-ntgr
    Nov 28, 2016

    It could be a browser compatibility issue. Can you try installing the app using a different web browser?

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Nov 27, 2016

Can you send me your logs (see the Sending Logs link in my sig)?

mdgm-ntgr's avatar
mdgm-ntgr
NETGEAR Employee Retired
Nov 28, 2016

It could be a browser compatibility issue. Can you try installing the app using a different web browser?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More