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jcastillo's avatar
jcastillo
Aspirant
Sep 01, 2015
Solved

Firmware Upgrade failed

 Hello, we have a Netgear FS726TP that I am upgrading the firmware, What I dod was unplug everything, but my laptop, Then I placed my adapter to 192.168.0.X

network, and opened up SmartControl Center. it recognized my switch, but with an older firmware, 2.01_05. I tried upgrading to the latest firmware 2.01_14. When I did the upgrade, the firmware shows version "e", not 2.01_14, like it should. Can you help me or point me in the right direction?

  • JohnRo's avatar
    JohnRo
    Sep 02, 2015

    Hello jcastillo, 

     

    Welcome to the community! 

     

    Regarding your issue with the firmware update, try upgrading in a ladderized manner install 2.0.1_09 before jumping to 2.0.1_14. After performing the firmware upgrade, perform a factory reset by pushing the factory defaults button for 10 seconds. 

     

    Hope this helps, I'll look forward to your response. 

     

     

    Thanks, 

2 Replies

  • Also, I forgot to mention that no matter what settings I apply, they will not stay after a reboot. Everything goes back to default. 

    • JohnRo's avatar
      JohnRo
      NETGEAR Employee Retired

      Hello jcastillo, 

       

      Welcome to the community! 

       

      Regarding your issue with the firmware update, try upgrading in a ladderized manner install 2.0.1_09 before jumping to 2.0.1_14. After performing the firmware upgrade, perform a factory reset by pushing the factory defaults button for 10 seconds. 

       

      Hope this helps, I'll look forward to your response. 

       

       

      Thanks, 

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