NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ReadyCLOUD iPhone - Duplicate File Names on Backups
I use the ReadyCLOUD app on my iPhone to backup my photos. It creates the same filename on the NAS for every photo with a (x). Example name: Img123456(1).jpg Img123456(2).jpg img123456(3).jpg. These are all different photos, but because they all have the same file name it makes things very difficult for locating a file.
What can I do to correct this problem? I've got 100's of photos with the same file name. This backup system is not good for me.
Thanks,
Tom
4 Replies
Replies have been turned off for this discussion
Did you get any resolution for this issue? I have literally thousands of photos, across multiple ipads/iphones, all with the same file name. It started in December 2019.
No, I never got an answer. I forgot that I had already posted this problem, and I just posted a new question about this same problem.
I also have 1,000's of duplicated files on my NAS wasting disk space.
Netgear needs to fix this problem.
I'm running the latest firmware on the NAS and the latest version of iOS on my iPhone and the latest version of the app. If the app can't handle a simple job of "send new photos to the NAS using the proper file name", then they need to hire some better developers.
Hello? Netgear? Will this ever get fixed?
Hi all,
We will look into this issue and get back to you as soon as possible.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
