NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Retired_Member
May 11, 2020ReadyNAS 516 - unable to uninstall prestashop app
hello, i cant uninstall prestashop app. what can i do delete it?
- Retired_MemberMay 25, 2020
i found a soloution:
1. connect with ssh to the readynas
2. i tried to delete the folder: /apps/prestashop/ with an error message.... cant delete all files in this folder
3. reboot readynas
4. i tried to uninstall prestahop app again and it works fine
- Marc_VMay 11, 2020NETGEAR Employee Retired
Retired_Member
Have you tried using a different browser? or rebooting the NAS? If it's still not able to uninstall the app you may want to try doing OS-Reinstall before trying again.
What version of FW are you running?
HTH
- Retired_MemberMay 11, 2020
yes, i tried differnet browsers and rebooting.
i´m using firmware 6.10.3
are the hard drives deleted when I reinstall the os?
- StephenBMay 11, 2020Guru - Experienced User
Retired_Member wrote:
are the hard drives deleted when I reinstall the os?
The OS reinstall won't delete your data volume. It will reset the NAS admin password to password, turn off volume quota, and reset the network configuration to default values (DHCP, no bonding, 1500 byte MTU).
The factory default procedure will destory your data volume, so be careful not to run that.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!