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Forum Discussion
Solved
ReadyNAS Factory Reset - Licenses
Hi Guys, (Brannor here... forum move and couldn't recover my password... :| ) I had to factory reset my 104 after the 6.4.0 Firmware...so lost everything. I have my license keys, but it won'...
- They have been reset. I then activated them. Exported each one and have stored in my cloud and locally. Then used the Offline tool to re-enable them and activate again. All good.
Thank you mdgm for your help.
-G
Licenses for what?
Erm, sorry. I did tag it with Surveillance.
My ReadyNAS Surveillance licenses.
-G
You need to deactivate/deregister your licenses before doing a factory reset. You could contact support and ask them to reset the licenses.
"You need to deactivate/deregister your licenses before doing a factory reset"
I upgraded my FW on Thursday morning... I waited till Sunday evening and it never moved out of "Booting...". Nothing I could do would give me access to be able to do anything on the Surveillance app. So I was left with having to do a reset.
"You could contact support and ask them to reset the licenses."
ReadyNAS support? You mean, I must pay for something that show be built into the licensing? i.e. same license codes for same physical NAS. I would think the licensing model would at least be able to detect that it's being applied against the same NAS.
-G
There are alternatives to doing a factory reset if a NAS is stuck on booting, but in any case you've done the factory reset now.
You shouldn't need to pay anything further to simply get the licenses reset.
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