NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lurium
Mar 06, 2018Aspirant
ReadyNAS Pro 6 & Milestone Arcus - cant register licence
Having purchased milestone arcus licence for my readynas pro 6 running OS6 i find myself in a situation where i cant activate. Looking at previous forum posts with replies from netgear support i fin...
- Mar 28, 2018
This issue should be resolved now, please confirm.
lurium
Mar 06, 2018Aspirant
Then im getting an error saying "you can only activate Milestone Arcus license on a readynas registered under your account".
The NAS is registered under my account as i can see it under "my devices tab".
JohnCM_S
Mar 06, 2018NETGEAR Employee Retired
Hi lurium,
Can you provide to me the NAS system logs? You may upload it to a file sharing site and PM the download link.
Regards,
JohnCM_S
NETGEAR Community Team
- luriumMar 07, 2018Aspirant
Also added milestone-cpu.PNG to show the very low cpu usage.
Readynas Pro 6 has enough "juice" to do 1-2 cameras.
- JohnCM_SMar 07, 2018NETGEAR Employee Retired
Hi lurium,
Thank you for providing the logs. Please do not post it publicly next time. You may just PM it to a forum mod when it is requested.
We will review first the logs and then we will provide you an update afterwards.
Regards,
JohnCM_S
NETGEAR Community Team- JohnCM_SMar 08, 2018NETGEAR Employee Retired
Hi lurium,
Can you disable the NIC bonding on the NAS? Please check if you will be able to activate the license afterwards.
Regards,
JohnCM_S
NETGEAR Community Team- luriumMar 09, 2018Aspirant
Im trying to activate the lic on netgear / milestone https://milestone.netgear.com.
Why would this not working have anything to do with nic teaming on the nasbox itself?
I think netgear is blocking milestone arcus from being activate on readynas pro serial numbers on their web service.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!