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Forum Discussion
Groffo
Aug 23, 2017Guide
readynas pro 6 is not playing nice.
I upgraded the frimware from 6.7.?? to 6.8. After firmware I have attempted to back up data. During transfer, nas has become unresponsive and disappeared from my network. Anyhow, I rebooted the n...
- Aug 29, 2017
Your disks are healthy.
The 4GB OS volume wouldn't mount and I couldn't repair it, so I wiped that. All your settings and logs have been wiped, but your data volume is still there.
Marty_M
Aug 27, 2017NETGEAR Employee Retired
Hello Groffo,
It does appear that the NAS requires to be on telnet/tech support mode and assistance from our engineers and/or higher tier who can remote in to the NAS and fix this from the backend.
Regards,
Marty_M
NETGEAR Community Team
Groffo
Aug 28, 2017Guide
How do I go about that? is that through the community or do I contact support?
- StephenBAug 28, 2017Guru - Experienced User
Groffo wrote:
How do I go about that? is that through the community or do I contact support?
You can't use support, because OS 6 isn't supported on the pro.
Perhaps wait and see if a Netgear person here offers to take a look.
- GroffoAug 28, 2017Guide
Please.......(yes...demeaning begging and pleading...)
Any Netgear Ninjas who can help, it would be appreciated.
- mdgm-ntgrAug 29, 2017NETGEAR Employee Retired
Your disks are healthy.
The 4GB OS volume wouldn't mount and I couldn't repair it, so I wiped that. All your settings and logs have been wiped, but your data volume is still there.
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