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ReadyNAS RN104 does not copy a folder properly
I am using ReadyNAS RN104 at firmware level 6.9.5 and a MacOSX High SIerra 10.13.16.
I'm experiencing a problem when I copy a directory (folder) from a CD to an existing directory into my ReadyNAS RN104, this is done using the MacOSX graphical interface of FINDER (MacOSX native file manager). What happens is that the directory is copied to the NAS but whenever the copy ends, both the icon and the name of the copied folder remains "grayed" and clicking on it it does not show the files copied there.
If you click with the right button of the mouse on top of that greyed diectory and ask for INFO, it shows that the directory has files inside it and shows also the total amount of storage occupied.
If I use natve command prompt and go to the direcotry, I can see it, with normal permissions and I can even do a ls commnad and I am able to see te files inside the directory.
This happend only with directores copied from a CD, if I copy directories from the MAC's HardDisk dis does not happen.
I even copied a directory from a CD to the MAC's HD, and then I copied that directory from the HD to the RN104 and the problem is the same.
It seems that some attribute is being carried over from the CD that prevents the NAS to show properly the folder via the Graphic interface.
I am attaching a screen shot containing the grayed folder "cellsdk-2.1" as shown in the GUI, the INFO window showing the details of the directory and also to command prmpt windows showing that the files are there.
I already had this problem with the previous firmware (6.9.4) but I didn't had it before as I remeber. I always did a copy from CDs to the NAS without problems.
Any clue ?
Hi flaviocb
So, when you copy the folder from CD directly to NAS you see the create date as 24/01/1984 and when you copy the directory from CD to the Mac the create is missing entirely.
In the first scenario you cannot access the folder but in the second scenario you can. I suppose this matches what you see mostly online about this problem. The MacOS is unable to open folder/files with a create date of 24/01/1984 (i.e. missing create date) when reading from an external device (such as a NAS).
I suppose that when it is copied locally, the MacOS somehow just deals with it. In any case it shows that the CD rip program does not add a create date to the files when they are ripped. Again, there might be a setting somewhere in that program to do that.
I think the issue is the same as before. The MacOS seems to not deal well with folders/files without a create data, especially when reading from an external device.
Why don't you try this:
1. Copy from CD directy to Mac.
2. Add a resonable create date to the folder and files.
3. Then copy the folder and content to the NAS.Can the Mac access the directory then, from the NAS?
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Hi flaviocb
Looking at the screenshot it seems that Finder believe the folder was created at 24/01... (rest of not visible). Is the creation date in Finder 24/01/1984 by any chance?
https://www.mahal.org/how-to-fix-a-grayed-out-folder-on-the-mac
Note: The date you see in the command line is the modify date, not the create date. The create date is not normally stored by a Linux system and that is probably why the Mac acts up here.
Reading a little further on this issue, it seems to be a problem with the Creation date not being stored properly in the metadata of the folder/files. When you then transfer the content to the NAS, Linux (the NAS OS) will not care about or store a create date - meaning it is "missing". MacOS then simply shows the default creation date of 24th of January 1984. With the missing create date, Finder likely can't open the directory then.
I reckon the software used to RIP the CDs does not store a create date in the metadata of the files - perhaps it is a setting you can turn on/off in the software?
Here is a little more reading on it: https://apple.stackexchange.com/questions/216230/grayed-out-folder-wont-open-in-finder
There are some easy work-arounds though where you can just set the create date to whatever you want. Work-arounds are proposed in both links provided above. I hope that helps.
Hello, thank you for the reply. Very useful links and tips.
This CD was created in 2007 but the date of the directory creation is shown as 31-Dec-2000 and the last modify date is shown as 22-nov-2007 that is the possible date the CD was created.
I did another tests today: I copied again the directory from the CD to the NAS and I had the same problem again. Then I dragged (copied) the grayed directory to my local disk on MAC and then the directory show'd up complete as a normal directory and with all files accessible and viewable. If I do a GET INFO in this directory copied back to local disk id does not show any creation date, show only dashes instead of a date.
So the directory and files are in a good state, there is something that is being passed back and forth between the MAC and NAS that is not being interpreted correctly. Is there any trace that can be done to better investigate that ?
Is not presumed that the NAS will show the directory also independ of the creation date ?
I am attaching again another Screen Shot of another tests I made today with these same files.
Best regards
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