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Forum Discussion
markbad311
Dec 22, 2023Aspirant
ReadyNAS RN524X - Default Raid Version - Recovery
We have a ReadyNAS RN524X We had our ReadyNAS attacked by hackers. They claimed to have stolen our data. They said they would restore it but they did not. I believe they may have simply deleted o...
StephenB
Dec 22, 2023Guru - Experienced User
markbad311 wrote:
Still... not able to get in with default user id and password. I am wondering what my options are WHILE connected to the ReadyNAS and I am wondering if I have to try to do a data recovery. I believe I will need to know what the RAID formatting would have been for this 4bay ReadyNAS. No idea how to tell yet.
Just a reminder - default username is admin, and the default password is password.
Try booting the NAS in tech support mode. Instructions are on pages 128-129 here:
Then see if you can log into the NAS using telnet. If you are using a windows PC, I suggest you use the Putty client for that.
When you connect to the NAS, log in as root. The password when in tech support mode is infr8ntdebug.
If that works, then a reasonable place to start is to run lsblk. That will give you information on what partitions are on the disks. It's a bit tricky to proceed from there. Normally you'd run rnutil chroot so you could use the full set of linux commands on the NAS disks. But that might not be safe if the NAS OS is still compromised.
Another path is to connect the disks to a PC running linux, and then attempt to mount the array. It'd be wise to disconnect the PC from your network before booting it up.
A variation is to purchase RAID recovery software that supports BTRFS (for instance ReclaiMe). Connect the NAS disks to a windows PC - either with SATA or using USB dock(s) and see if ReclaiMe finds anything it can recover. Note you can download ReclaiMe for free, you don't need to pay for it unless you actually want to recover something. Again, it would be prudent to disconnect the PC from the network before connecting the disks.
- markbad311Dec 22, 2023Aspirant
When I boot the NAS up in tech support mode it does boot. I see the IP on the front, that is good.
I try to putty to the same address on port 22 and I get a connection refused error. Is that the right port?
Thank you.
- StephenBDec 23, 2023Guru - Experienced User
markbad311 wrote:
I try to putty to the same address on port 22 and I get a connection refused error. Is that the right port?
No. You have the protocol set to ssh.
Select "other", and then choose telnet from the pulldown.
- markbad311Dec 27, 2023Aspirant
Ok, my mistake.
I can get in to the tech support mode but it seems like no basic commands work like ll or dir including lsblk.
Example:
-sh: lsblk: not found
I want to point out that in an effort to reset the password to get in to the unit I used the USB tool to reinstall the OS. That has no change.
Thank you!
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