Forum Discussion

Apprentice

Mar 08, 2017

Solved

ReadyNAS Surveillance Remote Live Viewer Delay

Hello All, I am hoping that you can help me with a Surveillance Remote Live View issue that I have had for a couple of years now. I notice there is a delay in the live video feed. This delay d...

Surveillance

JennC
Mar 10, 2017
Hello Alex_CCIM,

There are 2 NAS units connected to the same router. Are both configured with ReadyNAS Surveillance to live stream with the camera? If so, can you disable ReadyNAS Surveillance on one of them? Also, try just one LAN connection on the NAS.

Regards,

JennC

NETGEAR Employee Retired

Mar 10, 2017

Hello Alex_CCIM,

Can you check please if you get the same problem when you disable bonding and just use one LAN? Is there an LAG support on your router?

Regards,

Alex_CCIM

Apprentice

Mar 13, 2017

Hi JennC,

In response:

Q: Can you check please if you get the same problem when you disable bonding and just use one LAN?

A: The delay went away.

Q: Is there an LAG support on your router?

A: Yes. I have the Netgear Nighthawk R8500. I have always ran LACP-IEEE 802.3ad. Is the delay using bonding a design defect with the Surveillance app?. Bonding is one of the reasons I use this router.

Regards,

-Alex

FramerV
NETGEAR Employee Retired
Mar 14, 2017
Hi Alex_CCIM,

Would you be able to send the logs of the ReadyNAS. I will try to inquire about once I have them.

How do I send all logs to ReadyNAS Community moderators?

Regards,
- Alex_CCIM
  Apprentice
  Mar 15, 2017
  JennC & FramerV,
  
  I tried enabling the bonding so I could duplicate the error and run some logs but the delay is still gone. I am wondering if disabling and enabling the bonding corrected the problem. Regardless, i appreciate your help.
  
  Thank you,
  -Alex