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Pulpy's avatar
Pulpy
Aspirant
Jan 28, 2016
Solved

ReadyNAS Ultra 4 available add-ons cant be displayed - no internet connection

Hello,

 

I have a ReadyNAS Ultra4 - OS RAIDiator 4.2.28

with this Ethernet config :

IP 192.168.1.81 obtained from my DHCP server (Internet gateway on my local network, with a 192.168.1.1 IP)

 

The 192.168.1.81 IP is reserved on the Internet gateway DHCP server 

associated with the MAC address of my PC

 

My IP PC is 192.168.1.16 and i have an Internet access from this PC that is working (from the 192.168.1.1 gateway).

 

I have an SSH access to the ReadyNAS and I can ping an Internet domain from is name on a SSH console (ping )

For example : # ping community.netgear.com
PING ejquo23388.lithium.com (208.74.205.20) 56(84) bytes of data.
64 bytes from ejquo23388.lithium.com (208.74.205.20): icmp_seq=1 ttl=243 time=190 ms

...

 

I want to see some add-ons from the Frntview WEB interface but...

I got the message - "The available add-ons cannot be displayed as there is no internet connection"

 

Furthermore, I've tried to a direct access on the url : 192.168.1.81/addon?command=getAvailableAddons

=> the server send me an XML content that appear to show some add-ons links

 

What's the problem (my Internet connection seems ok) ?

 

Many thanks for the replies...

 

 

 

  • Hello StephenB and JennC,

     

    Thank you for your work.

     

    I trie to post my last comment again here... but I guess the forum interface is buggy.

     

    Yes StephenB, It wasn't an Internet connection problem, as I expected.

     

    I've stopped my Chrome Browser and restart it (without clearing the cache). Then I've made several tests, and finally I've returned to my initial config with my static IP, the router network gateway and the only one primary DNS as the network getaway.

    => AND... It's working ! Very strange isn't it ?

    => with the same initial config that wasn't working before...

     

    But I can only see 4 availables addons on the frontview listing page : ! It's very poor...

     

    Why can't I see the plugins here :

    * at least 16 addons for RAIDiator 4.2 (x86) : http://kb.netgear.com/app/answers/detail/a_id/24551

    * or : http://apps.readynas.com/pages/?page_id=9

      => a link  where "you can get the official add-ons" as indicated by JennC in a very recent post on this thread : 

      https://community.netgear.com/t5/Community-Add-ons/Fully-commercial-Netgear-archaic-version-of-AddOns-available/td-p/1033810

     

    Can I add another url in the frontview interface to search for ALL the addons ?

     

    StephenB, I wanted to install a DNS server on my Ready NAS Ultra4 / RAIDiator 4.2.28. Do you have a solution ?

     

    And I don't know why my unique SSH addon is not in the addons installed list on the frontview ? I know it's not an official one but we can't do anything without a root access on the NAS...

     

    I will mark this post as closed because my initial request was about the addon list but I'me still searching to install some other ones, DNS server first... May be I'll have to post in other threads.

     

    regards

23 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello Pulpy,

     

    Welcome to the community!

     

    Can you try adding 8.8.8.8 as secondary DNS on the NAS settings and see if that helps?

     

    Regards,

    • Pulpy's avatar
      Pulpy
      Aspirant

      Helloy,

       

      Enjoy to read your very quick answer !

       

      I can't choose any DNS server in the "general params" of the NAS because they are not clickable on the frontview interface (light grey cells for domain server 1, 2, 3...).

       

      Perhaps it's due to my Ethernet DHCP config ? In the Ethernet 1 interface I've choosed DHCP server for my IPv4, then the IP, mask and gateway cells turn grey. Shure it's a normal situation for the IP... but I guess that the NAS asks the DHCP server not only for the IP but also for the DNS server ? In this case, we can't choose any DNS server anymore ?

       

      Before this DHCP configuration, I've configured the NAS with a static IP. But i couldn't have the list of addons for the same invoked reason : "No Internet conection...bla bla bla". I've read some forums and decide to have a try on a DHCP config... with no results !

       

      To help, i've tried to come back to the static IP configuration :

      IPv4 : manual config

      IPv4 address : 192.168.1.81

      Subnet mask:  255.255.255.0

      Gateway: 192.168.1.1

       

      After this operation, I can change the DNS servers on the network "general params"...

      but it's not working with my french DNS FAI servers.

       

      I've tried to change for a 8.8.8.8 DNS as a secondary DNS server but it's still not working...

       

      Oups, I'me a little bit desappointed. 

       

      Many thanks for your help, I'm not alone in a crual world...

       

       

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello Pulpy,

         

        It seems not Internet isn't getting through. How about ReadyCloud? Does it work on it?

         

        Regards,

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