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Forum Discussion
ReadyNAS Vault Reseller Program
What is up with the ReadyNAS Vault Reseller "pay-as-you-go" changes the last few months with premium pricing (over what is being marketed direct)? Case in point...I have a client that uses 180GB of...
Hi again PDR, and thanks for your patience,
Our reseller program is optimized for partners who sell service to multiple customers - really ideal for partners with 10 or more end users (but scaling for those that have hundreds or thousands). When you scale to, for example, have 2 TB of data backed up among all your users (that's just 8 accounts at 250 GB each) your average price per GB is already reduced and all additional GB are at a price of $0.20 per GB per month. This is a significant discount from the rates we offer on ElephantDrive and ReadyNAS Vault pricing.
Another point I'd like to make is that the relationship between the reseller and the customer is not unlike the relationship between a travel agent or stock broker with their customer. Yes, you can get your travel or stocks on your own, but you pay a premium for the quality of service that the agent or broker provides. So you can charge a higher fee, if you like, than we charge at ElephantDrive or ReadyNAS Vault.
The last thing I'd like to mention is that the vast majority of customers do not max out their accounts. So while they are paying the full price of the plan, you the reseller are only paying for what they use. When you combine the three major aspects I've mentioned of what make the reseller program valuable, I feel it becomes clear that our reseller program in its current form is a good one and provides great value both to you the reseller and to your customers.
Thanks so much for voicing your concerns. I hope I've addressed them. If you'd like to reach me personally, I can be found at aaron@elephantdrive.com or you can call me at 800.778.4055 ext. 128.
Our reseller program is optimized for partners who sell service to multiple customers - really ideal for partners with 10 or more end users (but scaling for those that have hundreds or thousands). When you scale to, for example, have 2 TB of data backed up among all your users (that's just 8 accounts at 250 GB each) your average price per GB is already reduced and all additional GB are at a price of $0.20 per GB per month. This is a significant discount from the rates we offer on ElephantDrive and ReadyNAS Vault pricing.
Another point I'd like to make is that the relationship between the reseller and the customer is not unlike the relationship between a travel agent or stock broker with their customer. Yes, you can get your travel or stocks on your own, but you pay a premium for the quality of service that the agent or broker provides. So you can charge a higher fee, if you like, than we charge at ElephantDrive or ReadyNAS Vault.
The last thing I'd like to mention is that the vast majority of customers do not max out their accounts. So while they are paying the full price of the plan, you the reseller are only paying for what they use. When you combine the three major aspects I've mentioned of what make the reseller program valuable, I feel it becomes clear that our reseller program in its current form is a good one and provides great value both to you the reseller and to your customers.
Thanks so much for voicing your concerns. I hope I've addressed them. If you'd like to reach me personally, I can be found at aaron@elephantdrive.com or you can call me at 800.778.4055 ext. 128.
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