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ReadyNas314 Unable to install Plex
Hello, I am trying to install Plex Media Server on ReadyNas314 and get an error saying 'Cannot install application Plexmediaserver'. There is no other information provided. How can I resolve this...
Thanks, Stephen. I fixed the issue a while ago.
This was what I did:
- Checked /var/log/apt/history.log. Issue was with nzbget-app:
Start-Date: 2020-01-30 23:03:12
Commandline: apt-get -qq install --fix-broken
Install: libgcrypt20-dev:amd64 (1.6.3-2+deb8u8, automatic), zlib1g-dev:amd64 (1:1.2.8.dfsg-2+deb8u1, automatic), php5-cli:amd64 (5.6.33+dfsg-0+deb8u1.netgear1, automatic), php5-json:amd64 (1.3.6-1, automatic)
Upgrade: perl-base:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libgpg-error-dev:amd64 (1.10-3.1, 1.17-3), libc6-dev:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libgnutls-openssl27:amd64 (2.12.23-13, 3.3.30-0+deb8u1), php5-common:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), zlib1g:amd64 (1:1.2.8.dfsg-2+b1, 1:1.2.8.dfsg-2+deb8u1), libncurses5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libcgi-pm-perl:amd64 (3.61-2, 4.09-1), libgcrypt11-dev:amd64 (1.5.0-5+deb7u4, 1.5.4-3+really1.6.3-2+deb8u8), libncursesw5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgnutls-deb0-28:amd64 (3.3.8-6+deb8u7, 3.3.30-0+deb8u1), libperl5.20:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libtinfo5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgcrypt20:amd64 (1.6.3-2+deb8u4, 1.6.3-2+deb8u8), libxml2-dev:amd64 (2.8.0+dfsg1-7+wheezy5, 2.9.1+dfsg1-5+deb8u8), libp11-kit-dev:amd64 (0.12-3, 0.20.7-1), libncurses5-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libtinfo-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libssl-dev:amd64 (1.0.1t-0.netgear1, 1.0.1t-1+deb8u12), ncurses-bin:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libapache2-mod-php5:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libtasn1-6-dev:amd64 (3.4-3, 4.2-3+deb8u3), libonig2:amd64 (5.9.1-1, 5.9.5-3.2+deb8u4), libc-dev-bin:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libxml2:amd64 (2.9.1+dfsg1-5+deb8u6, 2.9.1+dfsg1-5+deb8u8), perl:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), perl-modules:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), tzdata-java:amd64 (2016c-0+deb7u1, 2019c-0+deb8u1), libssl1.0.0:amd64 (1.0.1t-1+deb8u7, 1.0.1t-1+deb8u12), tzdata:amd64 (2017c-0+deb8u1, 2019c-0+deb8u1)
Remove: nzbget-app:amd64 (1.0.4)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2020-01-30 23:03:14- Search for these files to remove:
sudo ls -l /var/lib/dpkg/info | grep -i nzbget
- Removed the package files manually (had to find it using winscp find):
/var/lib/dpkg/info/nzbget-app.list
/var/lib/dpkg/info/nzbget-app.md5sums
/var/lib/dpkg/info/nzbget-app.postinst
/var/lib/dpkg/info/nzbget-app.postrm
/var/lib/dpkg/info/nzbget-app.preinst
/var/lib/dpkg/info/nzbget-app.prerm- Upgraded all the packages which fixed the issue:
sudo apt-get -f upgrade
Hi Stephen,
I believe the NAS is able to connect to the internet. I am able to see that the time is syncing with an Internet server. What else can I check?
The NAS is not using a static IP and using DHCP.
belfunk wrote:
I am able to see that the time is syncing with an Internet server. What else can I check?
Your screenshot only shows that you've configured it to sync. Did you also check connman.log?
app-install.log, apt-history.log, and dmesg.log might give you some more clues - so I also suggest looking in them.
Hi Stephen,
How can I configure the NAS to connect to the internet as required? What should the required setting be?
When I checked apt-history.log, I see this error:
Start-Date: 2021-01-21 15:07:34
Commandline: apt-get -qq install --fix-broken
Install: libgcrypt20-dev:amd64 (1.6.3-2+deb8u8, automatic), zlib1g-dev:amd64 (1:1.2.8.dfsg-2+deb8u1, automatic), php5-cli:amd64 (5.6.33+dfsg-0+deb8u1.netgear1, automatic), php5-json:amd64 (1.3.6-1, automatic)
Upgrade: perl-base:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libgpg-error-dev:amd64 (1.10-3.1, 1.17-3), libc6-dev:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libgnutls-openssl27:amd64 (2.12.23-13, 3.3.30-0+deb8u1), php5-common:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), zlib1g:amd64 (1:1.2.8.dfsg-2+b1, 1:1.2.8.dfsg-2+deb8u1), libncurses5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libcgi-pm-perl:amd64 (3.61-2, 4.09-1), libgcrypt11-dev:amd64 (1.5.0-5+deb7u4, 1.5.4-3+really1.6.3-2+deb8u8), libncursesw5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgnutls-deb0-28:amd64 (3.3.8-6+deb8u7, 3.3.30-0+deb8u1), libperl5.20:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libtinfo5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgcrypt20:amd64 (1.6.3-2+deb8u4, 1.6.3-2+deb8u8), libxml2-dev:amd64 (2.8.0+dfsg1-7+wheezy5, 2.9.1+dfsg1-5+deb8u8), libp11-kit-dev:amd64 (0.12-3, 0.20.7-1), libncurses5-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libtinfo-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libssl-dev:amd64 (1.0.1t-0.netgear1, 1.0.1t-1+deb8u12), ncurses-bin:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libapache2-mod-php5:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libtasn1-6-dev:amd64 (3.4-3, 4.2-3+deb8u4), libonig2:amd64 (5.9.1-1, 5.9.5-3.2+deb8u4), libc-dev-bin:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libxml2:amd64 (2.9.1+dfsg1-5+deb8u6, 2.9.1+dfsg1-5+deb8u8), perl:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), libtasn1-6:amd64 (4.2-3+deb8u3, 4.2-3+deb8u4), perl-modules:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), tzdata-java:amd64 (2016c-0+deb7u1, 2019c-0+deb8u1), libssl1.0.0:amd64 (1.0.1t-1+deb8u7, 1.0.1t-1+deb8u12), tzdata:amd64 (2017c-0+deb8u1, 2019c-0+deb8u1)
Remove: nzbget-app:amd64 (1.0.4)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2021-01-21 15:07:37Where can I find the app-history.log?
Thanks.
belfunk wrote:
Error: Sub-process /usr/bin/dpkg returned an error code (1)
Look in dpkg.log next.
belfunk wrote:
How can I configure the NAS to connect to the internet as required? What should the required setting be?
If you are using the default DHCP network setup, then you should be able to reach the internet (though you might need to forward a port later on to connect to plex when you are away from home).
Are you using DHCP now?
Thanks, Stephen. I fixed the issue a while ago.
This was what I did:
- Checked /var/log/apt/history.log. Issue was with nzbget-app:
Start-Date: 2020-01-30 23:03:12
Commandline: apt-get -qq install --fix-broken
Install: libgcrypt20-dev:amd64 (1.6.3-2+deb8u8, automatic), zlib1g-dev:amd64 (1:1.2.8.dfsg-2+deb8u1, automatic), php5-cli:amd64 (5.6.33+dfsg-0+deb8u1.netgear1, automatic), php5-json:amd64 (1.3.6-1, automatic)
Upgrade: perl-base:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libgpg-error-dev:amd64 (1.10-3.1, 1.17-3), libc6-dev:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libgnutls-openssl27:amd64 (2.12.23-13, 3.3.30-0+deb8u1), php5-common:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), zlib1g:amd64 (1:1.2.8.dfsg-2+b1, 1:1.2.8.dfsg-2+deb8u1), libncurses5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libcgi-pm-perl:amd64 (3.61-2, 4.09-1), libgcrypt11-dev:amd64 (1.5.0-5+deb7u4, 1.5.4-3+really1.6.3-2+deb8u8), libncursesw5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgnutls-deb0-28:amd64 (3.3.8-6+deb8u7, 3.3.30-0+deb8u1), libperl5.20:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libtinfo5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgcrypt20:amd64 (1.6.3-2+deb8u4, 1.6.3-2+deb8u8), libxml2-dev:amd64 (2.8.0+dfsg1-7+wheezy5, 2.9.1+dfsg1-5+deb8u8), libp11-kit-dev:amd64 (0.12-3, 0.20.7-1), libncurses5-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libtinfo-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libssl-dev:amd64 (1.0.1t-0.netgear1, 1.0.1t-1+deb8u12), ncurses-bin:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libapache2-mod-php5:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libtasn1-6-dev:amd64 (3.4-3, 4.2-3+deb8u3), libonig2:amd64 (5.9.1-1, 5.9.5-3.2+deb8u4), libc-dev-bin:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libxml2:amd64 (2.9.1+dfsg1-5+deb8u6, 2.9.1+dfsg1-5+deb8u8), perl:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), perl-modules:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), tzdata-java:amd64 (2016c-0+deb7u1, 2019c-0+deb8u1), libssl1.0.0:amd64 (1.0.1t-1+deb8u7, 1.0.1t-1+deb8u12), tzdata:amd64 (2017c-0+deb8u1, 2019c-0+deb8u1)
Remove: nzbget-app:amd64 (1.0.4)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2020-01-30 23:03:14- Search for these files to remove:
sudo ls -l /var/lib/dpkg/info | grep -i nzbget
- Removed the package files manually (had to find it using winscp find):
/var/lib/dpkg/info/nzbget-app.list
/var/lib/dpkg/info/nzbget-app.md5sums
/var/lib/dpkg/info/nzbget-app.postinst
/var/lib/dpkg/info/nzbget-app.postrm
/var/lib/dpkg/info/nzbget-app.preinst
/var/lib/dpkg/info/nzbget-app.prerm- Upgraded all the packages which fixed the issue:
sudo apt-get -f upgrade
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