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belfunk
Jan 18, 2021Aspirant
ReadyNas314 Unable to install Plex
Hello, I am trying to install Plex Media Server on ReadyNas314 and get an error saying 'Cannot install application Plexmediaserver'. There is no other information provided. How can I resolve this...
- Feb 04, 2021
Thanks, Stephen. I fixed the issue a while ago.
This was what I did:
- Checked /var/log/apt/history.log. Issue was with nzbget-app:
Start-Date: 2020-01-30 23:03:12
Commandline: apt-get -qq install --fix-broken
Install: libgcrypt20-dev:amd64 (1.6.3-2+deb8u8, automatic), zlib1g-dev:amd64 (1:1.2.8.dfsg-2+deb8u1, automatic), php5-cli:amd64 (5.6.33+dfsg-0+deb8u1.netgear1, automatic), php5-json:amd64 (1.3.6-1, automatic)
Upgrade: perl-base:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libgpg-error-dev:amd64 (1.10-3.1, 1.17-3), libc6-dev:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libgnutls-openssl27:amd64 (2.12.23-13, 3.3.30-0+deb8u1), php5-common:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), zlib1g:amd64 (1:1.2.8.dfsg-2+b1, 1:1.2.8.dfsg-2+deb8u1), libncurses5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libcgi-pm-perl:amd64 (3.61-2, 4.09-1), libgcrypt11-dev:amd64 (1.5.0-5+deb7u4, 1.5.4-3+really1.6.3-2+deb8u8), libncursesw5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgnutls-deb0-28:amd64 (3.3.8-6+deb8u7, 3.3.30-0+deb8u1), libperl5.20:amd64 (5.20.2-3+deb8u9, 5.20.2-3+deb8u12), libtinfo5:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libgcrypt20:amd64 (1.6.3-2+deb8u4, 1.6.3-2+deb8u8), libxml2-dev:amd64 (2.8.0+dfsg1-7+wheezy5, 2.9.1+dfsg1-5+deb8u8), libp11-kit-dev:amd64 (0.12-3, 0.20.7-1), libncurses5-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libtinfo-dev:amd64 (5.9-10, 5.9+20140913-1+deb8u3), libssl-dev:amd64 (1.0.1t-0.netgear1, 1.0.1t-1+deb8u12), ncurses-bin:amd64 (5.9+20140913-1+deb8u2, 5.9+20140913-1+deb8u3), libapache2-mod-php5:amd64 (5.4.45-0+deb7u2, 5.6.33+dfsg-0+deb8u1.netgear1), libtasn1-6-dev:amd64 (3.4-3, 4.2-3+deb8u3), libonig2:amd64 (5.9.1-1, 5.9.5-3.2+deb8u4), libc-dev-bin:amd64 (2.19-18+deb8u3.netgear1, 2.19-18+deb8u10.netgear1), libxml2:amd64 (2.9.1+dfsg1-5+deb8u6, 2.9.1+dfsg1-5+deb8u8), perl:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), perl-modules:amd64 (5.14.2-21+deb7u3, 5.20.2-3+deb8u12), tzdata-java:amd64 (2016c-0+deb7u1, 2019c-0+deb8u1), libssl1.0.0:amd64 (1.0.1t-1+deb8u7, 1.0.1t-1+deb8u12), tzdata:amd64 (2017c-0+deb8u1, 2019c-0+deb8u1)
Remove: nzbget-app:amd64 (1.0.4)
Error: Sub-process /usr/bin/dpkg returned an error code (1)
End-Date: 2020-01-30 23:03:14- Search for these files to remove:
sudo ls -l /var/lib/dpkg/info | grep -i nzbget
- Removed the package files manually (had to find it using winscp find):
/var/lib/dpkg/info/nzbget-app.list
/var/lib/dpkg/info/nzbget-app.md5sums
/var/lib/dpkg/info/nzbget-app.postinst
/var/lib/dpkg/info/nzbget-app.postrm
/var/lib/dpkg/info/nzbget-app.preinst
/var/lib/dpkg/info/nzbget-app.prerm- Upgraded all the packages which fixed the issue:
sudo apt-get -f upgrade
belfunk
Jan 19, 2021Aspirant
Hi Stephen,
I believe the NAS is able to connect to the internet. I am able to see that the time is syncing with an Internet server. What else can I check?
The NAS is not using a static IP and using DHCP.
StephenB
Jan 20, 2021Guru - Experienced User
belfunk wrote:
I am able to see that the time is syncing with an Internet server. What else can I check?
Your screenshot only shows that you've configured it to sync. Did you also check connman.log?
app-install.log, apt-history.log, and dmesg.log might give you some more clues - so I also suggest looking in them.
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