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Forum Discussion

Nickee's avatar
Nickee
Tutor
Oct 05, 2017

Resilio Sync disappeared from the list of installed apps after 6.8.1 firmware update Oct 2017

Hello all,

I updated to the latest greatest firmware 6.8.1 and already had installed Resilio Sync (formerly BTSync) previously.

Now in the Web UI, I dont see it in either the list of installed or available apps anymore.

The application is running in the background and works fine with my phone connected to it even after a reboot, so the application itself didnt disappear, just its traces and the link to click and manage it from the UI are now gone.

Please - is this intentional or liable to be brought back?

25 Replies

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  • Marty_M's avatar
    Marty_M
    NETGEAR Employee Retired

    Hello Nickee,

     

    There was an issue raised about the apps missing after upgrading the firmware 6.8.0 but that was address on the latest firmware version 6.8.1. Please try to reboot NAS and try to access the admin page from different browser and computer.

     
    Welcome to the community!
     
    Regards,
    Marty_M 
    NETGEAR Community Team

    • Nickee's avatar
      Nickee
      Tutor

      Hi Marty,

      Rebooted twice - tried 2 different computers and Chrome and Firefox with no blockers - the Resilio app is neither in installed NOR available in the marketplace, so it seems to be more than a browser issue.

       

      Thanks

      • Nickee's avatar
        Nickee
        Tutor

        Also this is a new issue INTRODUCED in 6.8.1 not in 6.8.0 - maybe the "fix" actually "broke" things?

    • Nickee's avatar
      Nickee
      Tutor

      Hi Marty,

      Would this be something that someone could at least verify please?

      It should take a few sconds to login to any unit you have and check if Resilio Sync is available to be installed in the new firmware.

      I unfortunately do not have a spare unit to do this and would really appreciate 15 minutes of Netgear's time - sounds like a fair ask?

       

      Thanks  

      • gn00347026's avatar
        gn00347026
        Guide

        1. see if you got  .featuredapps  under /apps

        2. try apt-get install resilio-sync to see it can be install or not..

         

         

         

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