NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nickee
Oct 05, 2017Tutor
Resilio Sync disappeared from the list of installed apps after 6.8.1 firmware update Oct 2017
Hello all,
I updated to the latest greatest firmware 6.8.1 and already had installed Resilio Sync (formerly BTSync) previously.
Now in the Web UI, I dont see it in either the list of installed or available apps anymore.
The application is running in the background and works fine with my phone connected to it even after a reboot, so the application itself didnt disappear, just its traces and the link to click and manage it from the UI are now gone.
Please - is this intentional or liable to be brought back?
25 Replies
Replies have been turned off for this discussion
- Marty_MNETGEAR Employee Retired
Hello Nickee,
There was an issue raised about the apps missing after upgrading the firmware 6.8.0 but that was address on the latest firmware version 6.8.1. Please try to reboot NAS and try to access the admin page from different browser and computer.
Welcome to the community!
Regards,
Marty_M
NETGEAR Community Team- NickeeTutor
Hi Marty,
Rebooted twice - tried 2 different computers and Chrome and Firefox with no blockers - the Resilio app is neither in installed NOR available in the marketplace, so it seems to be more than a browser issue.
Thanks
- NickeeTutor
Also this is a new issue INTRODUCED in 6.8.1 not in 6.8.0 - maybe the "fix" actually "broke" things?
- NickeeTutor
Hi Marty,
Would this be something that someone could at least verify please?
It should take a few sconds to login to any unit you have and check if Resilio Sync is available to be installed in the new firmware.
I unfortunately do not have a spare unit to do this and would really appreciate 15 minutes of Netgear's time - sounds like a fair ask?
Thanks
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!