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Forum Discussion

mfriedm1987's avatar
Jun 11, 2016
Solved

RN102 Dropbox authorization won't redirect

Hi, I just upgraded my RN102 firmware to 6.5 and went to authorize Dropbox.

 

I toggle the switch to "On" and a new window pops up that says "Authorization... please wait" but that window just stays there and never goes away. 

 

I've tried this on a number of different browsers and no luck. Any advice on how I can get this working properly?

 

Thanks!

  • Hi mfriedm1987,

     

    Welcome to the community!

     

    Can you confirm if other internet enabled services of your ReadyNAS works? Like Alerts (e-mail), online FW updates, Available Apps, ReadyCLOUD and etc. It is likely that your system is not connected to the internet properly. Adding Google Public DNS (8.8.8.8) and your router gateway address, would help.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

3 Replies

Replies have been turned off for this discussion
  • BrianL2's avatar
    BrianL2
    NETGEAR Employee Retired

    Hi mfriedm1987,

     

    Welcome to the community!

     

    Can you confirm if other internet enabled services of your ReadyNAS works? Like Alerts (e-mail), online FW updates, Available Apps, ReadyCLOUD and etc. It is likely that your system is not connected to the internet properly. Adding Google Public DNS (8.8.8.8) and your router gateway address, would help.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

    • HIveNet's avatar
      HIveNet
      Aspirant

      I'm having this same issue and can confirm internet services are working otherwise, and Google DNSs are the only ones being used for the network connection. Any other ideas? Thank you!

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello HIveNet ,

         

        Thsi is an old and dead thread. Please create a new topic and include complete information of the issue you are experiencing.

         

        Welcome to the community!

         

        Regards,

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