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Redirected at login
When I try to login to www.routerlogin.net or www.routerlogin.com I am redirected to a different site at www.routerlogin.net:80.
A pop-up tells me that a password will be sent to me unencrypted.
In these days of security concerns, this looks suspicious - is it ?? or can I go ahead and use the pop-up ?
I want to get into the setup area to change my password.
Thanks for any help,
OK, Thanks very much indeed for your help.
11 Replies
I wouldn't trust the pop-up. In order to use www.routerlogin.net or www.routerlogin.com, you need to be directly connected to the router. This can be through one of the router's Ethernet ports or one of the router's Wi-Fi networks. Basically, the router needs to be in a position to intercept any DNS queries issued by your browser to either of those websites and respond with its own IP address. If the query is not intercepted by the router, then it will go out to the Internet and hit Netgear's website and get back a generic web page, "You are not connected to your router...". This most commonly occurs when your router is operating in AP Mode.
Hi, and thank you very much for your response, particularly the first sentence !
This could explain some funny stuff happening with e:mails being sent from our account so I think we have already been hacked, even though the antivirus scans (Avast) show nothing.
I have a Mac, connected to a Netgear D6200 modem by an ethernet cable and then it's by an ADSL line to the ISP so I thought I was "directly connected to the router". Sorry to be slow at the computer jargon, but how can I change my setup to reach routerlogin.net ?
Or should I buy a new router from a different manufacturer so that I don't have to use the Netgear login ?
Thanks again for your response.
By the looks of it, you are directly connected to the router. You don't have to use routerlogin.net to connect to the router. You can use the router's IP address. If you open Network Preferences on your Mac and select the Ethernet interface, the router's address will be displayed. Enter that address into your browser and you should be connected.
- I fear that your computer has been hijacked. What URL does the browser show when you see that pop up?
Bugger !
I'm not particularly computer savvy, so please bear with me. How do I find the URL of a pop-up (on a mac) ? This is the pop-up :
When the pop-up appears, it is waiting for me to type in the "name" box. I can't drag, copy or do anything with the pop-up except type in my name. If I use the "cancel' button then the pop-up closes and it gives me this message (and I don't know how to get the URL of this either) :
401 Unauthorized
Access to this resource is denied, your client has not supplied the correct authentication.For info, these are the plug-ins installed on my mac - are they all liggit ?
Adobe Acrobat NPAPI Plug-in, Version 15.020.20042Adobe® Acrobat® Plug-in for Web Browsers, Version 15.020.20042 — from file “AdobePDFViewerNPAPI.plugin”.
MIME Type Description Extensions
application/pdf Acrobat Portable Document Format pdf application/vnd.adobe.pdf Acrobat Portable Document Format (Interim) pdf application/vnd.adobe.pdfxml Acrobat XML Portable Document Format pdfxml application/vnd.adobe.x-mars Acrobat XML Portable Document Format (Interim) mars application/vnd.adobe.xdp+xml XML Data Package xdp application/vnd.adobe.xfd+xml FormFlow99 Data File xfd application/vnd.adobe.xfdf Acrobat Forms Data Format in XML xfdf application/vnd.fdf Acrobat Forms Data Format fdf MIG Contents PluginCIG Download — from file “EPPEX Plugin.plugin”.
MIME Type Description Extensions
application/x-eppex-plugin-1 SharePoint Browser Plug-inMicrosoft Office for Mac SharePoint Browser Plug-in — from file “SharePointBrowserPlugin.plugin”.
MIME Type Description Extensions
application/x-sharepoint Microsoft Office for Mac SharePoint Browser Plug-in application/x-sharepoint-protocolhandler Microsoft Office for Mac Protocol Handler Shockwave FlashShockwave Flash 22.0 r0 — from file “Flash Player.plugin”.
MIME Type Description Extensions
application/futuresplash FutureSplash Player spl application/x-shockwave-flash Shockwave Flash swf Zoom launcher - 3.0.1zoom.us launcher plugin version 1.0 — from file “ZoomUsPlugIn.plugin”.
MIME Type Description Extensions
application/x-zoom-scriptable-plugin zmp It takes a while for your picture to be approved by the moderators before we can see it. In the meantime, those plugins look ok at first glance.
Can you try to log into your router using another device? Another computer or smartphone, perhaps?
- I'm still waiting to see the picture but I'm starting to think maybe you're OK. The pop-up you may be referring to could be the standard login for your username and password. The warning that your password will be sent unencrypted is not unexpected. It is due to the fact that Netgear routers use http instead of https for logging in.
Anyway, I will wait for the picture before I can say whether this is a false alarm.
