NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jnandi's avatar
jnandi
Aspirant
Oct 16, 2016
Solved

RN204 OS 6.6 update; Plex update 1.2.2.2857 fails to launch with "Empty Resource Error"

Ever since the latest firmware update to 6.6 on my RN204, the plex server app version 1.2.2.2857 is not working. After installing, when I click on the "On" button, I get the following error: Applicat...
Empty Resource Error
Netgear Apps & Add-ons
Plex Media Server 1.2.2.2857
ReadyNAS OS 6.6
Mingus's avatar
Mingus
Aspirant
Oct 16, 2016

I'm having the exact same issue.

 

Having done some research it seems the issue is likely to be simply due to a PID file (.pid / Process Identification Number) that was left behind after a PLEX crash.  As far as I can understand, when Plex tries to restart it 'sees' its .pid file and assumes that it is already running and thus refuses to start up again.

 

The suggested fix involves navigating to the troublesome .pid file @ /apps/plexmediaserver/MediaLibrary/Plex Media Server/plexmediaserver.pid and deleting it.

 

I downloaded RAIDar in order to navagate to the .pid file (using the BROWSE feature), however I'm on a Mac and the MacOS version of RAIDar doesn't include the BROWSE feature (!!!) so I am unable to try this fix.

 

This seems to be a recurring issue with Plex following firmware updates - I'd really appreciate some advice for getting around it on a Mac.

 

  • Mingus's avatar
    Mingus
    Aspirant
    Oct 16, 2016

    Thanks for the quick reply, but I'm unable to reach that link due to a server DNS error !?

    • Mingus's avatar
      Mingus
      Aspirant
      Oct 16, 2016

      Disregard that, I didnt breakdown that link properly, I just clicked on it.  

       

      I'll try again and let you know if that work around is successful to access my .pid file.

       

      Thanks.

      • Mingus's avatar
        Mingus
        Aspirant
        Oct 16, 2016

        Ok, thanks, that got me into my Plex Media Server directory...

         

        Unfortunately no sign of the plexmediaserver.pid file (or any other pid files) there !

         

        Is there any way the .pid file would be hidden, or am I having a different issue entirely?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More