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Forum Discussion
mikebriggs2k
Apr 14, 2021Aspirant
RN214 app install failure - 403 forbidden
Attempting to install apps results in an error stating:
Apps operation failed. Application <app name> cannot be installed.
In /var/log/readynasd/install_debpkg.log file I see the following:
Install app nastools-netdata fv-app-install-utils.c:101(info) [nastools-netdata](0%) prepare fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install-utils.c:106(info) Downloading [nastools-netdata](0%) Retrieving file 1 of 1 fv-app-install.c:674(error) fv-app-install (nastools-netdata): error code [100]: Reading package lists... Building dependency tree... Reading state information... The following NEW packages will be installed: nastools-netdata 0 upgraded, 1 newly installed, 0 to remove and 31 not upgraded. Need to get 1,753 kB of archives. After this operation, 5,963 kB of additional disk space will be used. Err:1 https://apt.readynas.com/packages/readynasos 6.10.4/apps armel nastools-netdata armel 1.4.0-nt1 403 Forbidden E: Failed to fetch https://apt.readynas.com/packages/readynasos/dists/6.10.4/apps/pool/n/nastools-netdata/nastools-netdata_1.4.0-nt1_armel.deb 403 Forbidden E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing? fv-app-install-utils.c:121(info) [nastools-netdata](0%) abort
This seems similar to other issues reported in the past, as late as RN 6.10.3. I'm presently running 6.10.4 Hotfix 1.
3 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
- JohnCM_SNETGEAR Employee Retired
Hi mikebriggs2k, StephenB,
We have reported this issue to the appropriate team. We will keep you posted once we get feedback.
Regards,
- JohnCM_SNETGEAR Employee Retired
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