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Solved
Shell In a Box failed to start / cannot be removed
Hi,
I have the Poussin app Shell in a box installed.
Recently it misses its logo on the installed app page.
When I switch the app on a pop-up occurs: The app failed to start. Please update or contact developer. Code: 22002010000
When I try to remove the application, the nas sends a email that it cannot be uninstalled.
A couple of months ago I started using certificates from Lets Encrypt.
Before that I used the self signed certficates.
Could that be the cause?
Best regards,
Jan
Due to lots of problems after trying to install git I had to do a factory reset.
After that Shell in a box was working again.
And it kept on working even after installing Lets Encrypt certificates and the other stuff I was running.
So probably it was broke because I did some other changes previously.
4 Replies
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Hello JanHussaarts2,
As support for the app we recommend to contact the app developer or you may check this thread here. As for accessing and changing setting of the NAS through the back end we would recommend to be on the safe side to have a backup of the data save on the NAS specially those are in used for production.
Regards,
Marty_M
NETGEAR Community TeamHello Marty M.
How can I contact poussin?
What is the name of the package I have to remove using apt-get?
JanHussaarts2 wrote:
How can I contact poussin?
Unfortunately we haven't heard from super_poussin@ in a few months. If you click on the @ username you'll see a way to send him a private message (PM).
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