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ntrpriz1701e's avatar
ntrpriz1701e
Aspirant
Nov 30, 2014

Surveillance Remote Live view runtime error

I have a new laptop for my wife. Running Windows 8.1 and when I run the remote live viewer it comes up with a Visual C++ runtime error. It Says:
Runtime Error! Program C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE. This applicatoin has requested the Runtime to terminate it in an unusual way.

Everything else works properly. I have the latest version of Java, I have 2005, 2008, 2010, and 2012 versions of the visual C++ runtimes loaded on the laptop.

Any ideas?

Thanks

3 Replies

Replies have been turned off for this discussion
  • Hi
    I have the same problem and I'm frustrated, is there someone who can help us?
    I suspect it has to do with Java ... :twisted: :P
    • rymiller's avatar
      rymiller
      Aspirant

      Same here.  Really?  It's been over a year on this thread and it's not resolved?  Chrome or IE does not work for me for live viewing or playback.  I have the webcomponents installed and everything.

      • BigCooter's avatar
        BigCooter
        Initiate

        I have been having the same problem for 6 months - and I finally got it to work.

         

        Go to IE in your start menu and right click on it - Run As Administrator!!!! - then it let me in!!!

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