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BingDanT's avatar
BingDanT
Aspirant
Sep 23, 2018

Tautulli Update has broken my system and lost all my data :(

Hi Mhynlo,

 

I was wondering if you could help me.

 

So heres the story:-

 

I had your original PlexyPY readynas app which worked great, and when it said update to Tautulli I did so with no problems ....

 

Skip to almost a year later and theres been a button on my readynas app page next to your Plexpy icon with Update (I've ignored it for awhile as my Tautulli/Plexpy installation has been working great since the update .... even the auto-updater worked a treat).

 

However i have notcied that Tautulli has been running a bit slower of late and I put this down to the 4000+ Records i had, so I hit your update button ....

 

To my horror the update stalled and didnt work and wiped my DB (Which i hadnt backed up, cause im an idiot).

 

So after multiple tries of getting plexpy from the app store installed and running i found your Tautulli install file which worked (Phew).

 

The only issue is its not great compared to your original Plexpy updated version.

 

Here are a couple of the issues ive found (Not including loosing me DB :( )

1) its allways says "You are running an unknown version of Tautulli." even when i try and auto-update i get this.

2) the auto-update crashed Tautulli every time i run it, which means i need to go into the Readynas Admin screen and stop then start the app again.

 

How can i fix these two issues ?

 

Cheers

 

Dan

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