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Forum Discussion
herbg
Oct 19, 2020Tutor
Unable to access PLEX media files - Permission issue
I'm trying to compress or ZIP plexmedia files from the NAS so that they can be moved to a new server. However, the operation continues to fail due to "permissions" errors, saying I don't have permis...
- Oct 24, 2020
Great.
herbg
Oct 19, 2020Tutor
Sorry, wrong file attached. Here is the correct one.
- StephenBOct 19, 2020Guru - Experienced User
I think the problem is that it is owned by root (and is in the root group).
It might be easier (and faster) to use ssh for this:
# zip -r plexmediaserver.zip plexmediaserver
Then change the owner/group and permissions of final zip file.
- herbgOct 19, 2020Tutor
That sounds good but I'm a total novice when it comes to Linux. Can you explain how to do this with "SSH" ... whatever that is?
Thank you,
Herb...- StephenBOct 19, 2020Guru - Experienced User
herbg wrote:
That sounds good but I'm a total novice when it comes to Linux. Can you explain how to do this with "SSH" ... whatever that is?
You do need to be careful, as you can do damage if you type the wrong thing.
You'd start by enabling ssh on the system->settings->services page.
Then enter "ssh root@nas-ip-address" in your windows search bar (using the real NAS IP address).
Use root for the user name, and the NAS admin password.
That will give you the command line interface to the NAS (similar to the CMD interface in windows).
This sequence should work:
cd /data/.apps zip -r plexmediaserver.zip plexmediaserver chmod 666 plexmediaserver.zip
That should let you copy the zip file to your PC from Windows (or move it, delete it, etc). Post a screen shot if you have problems with this.
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