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Forum Discussion
herbg
Oct 19, 2020Tutor
Unable to access PLEX media files - Permission issue
I'm trying to compress or ZIP plexmedia files from the NAS so that they can be moved to a new server. However, the operation continues to fail due to "permissions" errors, saying I don't have permis...
- Oct 24, 2020
Great.
StephenB
Oct 19, 2020Guru - Experienced User
I think the problem is that it is owned by root (and is in the root group).
It might be easier (and faster) to use ssh for this:
# zip -r plexmediaserver.zip plexmediaserver
Then change the owner/group and permissions of final zip file.
herbg
Oct 19, 2020Tutor
That sounds good but I'm a total novice when it comes to Linux. Can you explain how to do this with "SSH" ... whatever that is?
Thank you,
Herb...
- StephenBOct 19, 2020Guru - Experienced User
herbg wrote:
That sounds good but I'm a total novice when it comes to Linux. Can you explain how to do this with "SSH" ... whatever that is?
You do need to be careful, as you can do damage if you type the wrong thing.
You'd start by enabling ssh on the system->settings->services page.
Then enter "ssh root@nas-ip-address" in your windows search bar (using the real NAS IP address).
Use root for the user name, and the NAS admin password.
That will give you the command line interface to the NAS (similar to the CMD interface in windows).
This sequence should work:
cd /data/.apps zip -r plexmediaserver.zip plexmediaserver chmod 666 plexmediaserver.zip
That should let you copy the zip file to your PC from Windows (or move it, delete it, etc). Post a screen shot if you have problems with this.
- herbgOct 19, 2020Tutor
When I type, 'ssh root@192.168.5.168' (no quotations), from WIN10 search bar, nothing happens. I see a very quick box open and close. No CMD interface opens up.
- herbgOct 19, 2020Tutor
I forgot to "Enable Password Authentication" when I started the SSH service. Now when I type 'ssh root@192.168.5.168' from the search field, I am prompted for a password but the cursor just blinks and I am unable to type in characters (using the NAS "admin" password).
Sorry for these basic questions but I am a novice. See screenshot below.
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