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MMarbleSLHA's avatar
MMarbleSLHA
Aspirant
Nov 20, 2018
Solved

Where's Our Support?

Yesterday, we purchased a service contract for data recovery.  We have not received an email confirming the purchase, nor a key to activate the support contract.  We are very anxious to get our recov...
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  • JohnCM_S's avatar
    JohnCM_S
    Nov 20, 2018

    Hi MMarbleSLHA,

     

    Can you PM me the case number that has been provided to you when you purchased the data recovery contract?

     

    Regards,

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Nov 20, 2018

Hi MMarbleSLHA,

 

Can you PM me the case number that has been provided to you when you purchased the data recovery contract?

 

Regards,

MMarbleSLHA's avatar
MMarbleSLHA
Aspirant
Nov 20, 2018

Sorry, I've been so busy I didn't get a chance to update this request.  It's currently being addressed.  Thanks for your response though.

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