NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
3 bay and 4 bay no disks detected
hello ive formatted drives and changed raid settings from factory default can some one please walk me through what exactly what to do as ive been fighting this now for two weeks as the drives are 3 x...
Hi ste the firmware is 4.2.31 but I’m wondering if I need to change it as it’s got 30tb in it but I can’t understand why it’s not letting me change the raid either after the factory default either raid setting is only saying 2 baths are working and the other two have no disks
Thanx paul
I’m erasing the disks again at the moment
Thanx paul
I’m erasing the disks again at the moment
paul7290 wrote:
The firmware is 4.2.31 but I’m wondering if I need to change it as it’s got 30tb in it
4.2.31 firmware can't handle 3x8TB+1x6TB XRAID. XRAID can't expand over a 16 TiB volume threshold. So if you want a single volume, you will need to convert it to OS-6. Another alternative would be to switch to FlexRAID, and create two volumes - a 3x8TB RAID-5 volume, and a 6 TB RAID-0 (jbod) volume. This would give the same capacity as 3x8TB+6TB XRAID, but you'd be giving up RAID redundancy on the 6 TB volume.
But it is important to make sure we know the model number, as some 4.2.x NAS models (in particular the NVX desktop NAS and the rack-mount 2100 v1) can't be converted to OS-6.
paul7290 wrote:
saying 2 bays are working and the other two have no disks
That is a bit different from the expansion limit above. The NAS should detect all four disks, even though it can't really use them all in XRAID. So we do need to troubleshoot this problem.
Did you ever have 4 disks working in this NAS before? If you did, how long ago was it? Can you tell us the disk models?
Try doing a factory install with one of the erased disks (leaving the others out). Just put that disk in the NAS (powered down), with the other bays empty. Then powering up the NAS should do the factory install. Then set up the NAS with just the one disk in bay 1.
Then try booting with that disk in the other bays (powering down, moving the disk, and powering up again). The NAS should detect the disk and boot up in all four slots.
Let us know the outcome of that test, and we can then proceed further.
- How do I get nas to run os-6 can you give me the full walk through instructions to get the nas to do this please
The NVX cannot be converted to OS6, which was the reason for asking for your model number.
But even if it were, you first need to determine if you have a hardware problem. StephenB gave you the steps for doing that moving a single drive from bay to bay.
Sandshark wrote:
The NVX cannot be converted to OS6, which was the reason for asking for your model number.
Correct. You can't convert your NAS to OS-6.
Sandshark wrote:
you first need to determine if you have a hardware problem. StephenB gave you the steps for doing that moving a single drive from bay to bay.
Yes. It does sound like you have a hardware problem (in addition exceeding the volume expansion limits on your NAS).
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
