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Forum Discussion
4200 - One drive "ignored"
We have a second-hand 4200 V1 that I've just filled with 2TB disks that are on the HCL. Turning on the unit, all the drives have the red led glowing, and then after that goes out, and each drive spin...
There's a business opportunity here for someone.
MightyGorilla wrote: I just got off the phone with support, and they refuse to sell support contracts or parts for second-hand hardware, period.
Not sure how it makes sense to just turn down my $$ for replacement parts. So they've left me with only one option: Try to fix it on my own.
I agree that this is a brain-dead policy.
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