NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Accessing shares on ReadyNAS Pro 6
So I'm trying to access the data on my ReadyNAS Pro 6 and when I browse the device there are 6 folders which I assume are the shares. Two of them I can't access though and give me a prompt to enter t...
RhinoAU wrote:
The two folders are called C and Home
I thought that might be the case (fwiw, I missed that part of your original post).
The fact that you can see them but can't access them suggests two things
- You are accessing the NAS using its admin credentials
- The NAS admin password might still be set to the default value of netgear1.
C is the entire data volume - and is not visible in file explorer unless you are using the NAS admin credentials. Home is where the "private" folders are stored - again, it is not normally visible. If you were able to access "C", you'd see Home again there (as well as the actual 4 shares).
It is best not to access either folder from file explorer - you can mess things up if you aren't careful in those specific folders.
I suggest creating a NAS user account, and then use that account to access the NAS. If you are using Windows, you can do that by opening the Windows Credential Manager on the PC, and entering the NAS hostname (or IP address if you use that), and the username. Optionally enter the password.
If you haven't ever changed the NAS admin password, then you really should do that.
What firmware are you running?
RhinoAU wrote:
So I'm trying to access the data on my ReadyNAS Pro 6 and when I browse the device there are 6 folders which I assume are the shares.
The shares are listed in the shares page of the web ui. So there is no need to assume.
What are the names of the two folders that you can't access?
Im running RAIDiator 4.2.31
The two folders are called C and Home
RhinoAU wrote:
The two folders are called C and Home
I thought that might be the case (fwiw, I missed that part of your original post).
The fact that you can see them but can't access them suggests two things
- You are accessing the NAS using its admin credentials
- The NAS admin password might still be set to the default value of netgear1.
C is the entire data volume - and is not visible in file explorer unless you are using the NAS admin credentials. Home is where the "private" folders are stored - again, it is not normally visible. If you were able to access "C", you'd see Home again there (as well as the actual 4 shares).
It is best not to access either folder from file explorer - you can mess things up if you aren't careful in those specific folders.
I suggest creating a NAS user account, and then use that account to access the NAS. If you are using Windows, you can do that by opening the Windows Credential Manager on the PC, and entering the NAS hostname (or IP address if you use that), and the username. Optionally enter the password.
If you haven't ever changed the NAS admin password, then you really should do that.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
