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Forum Discussion
FJ20
Apr 11, 2020Aspirant
Admin Password Reset RN 10223D
Hi All, It's been a few years since I used my NAS and I figured I would try to set up again. I know the name of my network and my IP but don't recall password and password hint. Not sure i...
JohnCM_S
Apr 12, 2020NETGEAR Employee Retired
Hi FJ20,
Welcome to the Community!
Doing an OS reinstall should reset the admin password and the network settings to default without losing your data. You may check this article for the steps in accessing the boot menu and selecting OS reinstall. The default admin credentials of the RN102 is admin for the username and password for the password.
You can also install RAIDar on one of your computers and use that software to discover the NAS on your network. You may download the installer here.
Regards,
- FJ20Apr 12, 2020Aspirant
Thanks JohnCM_S!
I'll go through the link you provided and may be doing it incorrectly. If I may describe what I'm doing, and you can let me know if that is correct, I'd appreciate it!
1. Put pin into reset button in back
2. press power
3. Four lights come on within 15 seconds
4. press the backup button
5. Only the power and ACT button are lit now
6. Continue to press backup button to get the led 2 light to turn on but doesn't work
Should I wait longer before pressing the backup button?
Thx for your advice, I'm a novice on the tech side! :)
- StephenBApr 12, 2020Guru - Experienced User
FJ20 wrote:
1. Put pin into reset button in back
2. press power
3. Four lights come on within 15 seconds
4. press the backup button
5. Only the power and ACT button are lit now
6. Continue to press backup button to get the led 2 light to turn on but doesn't work
Should I wait longer before pressing the backup button?
No.
Note that you do release the reset button after the four lights come on.
- FJ20Apr 12, 2020Aspirant
Great, thanks! Now it looks like it running in the OS install mode.
When i log into the IP, it's no longer found. I then checked the router and it says not connected. Am i missing something?
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