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Forum Discussion

Peter-J-H's avatar
Peter-J-H
Tutor
Nov 14, 2016
Solved

After installation of BitTorrent Sync app no longer access to Admin Page

Dear,   I need help with the following:   After I have installed  the BitTorrent Sync app,  I received the ReadyNAS Alert Message (NAS-PH-102 System: Notice) “Application BitTorrent Sync is inst...
Installation & Upgrade
  • Peter-J-H's avatar
    Peter-J-H
    Nov 19, 2016

    Hi,

     

    I did it the ahrd way, factory reset!

     

    My system is running again.

     

    Thanks

    Peter

Peter-J-H's avatar
Peter-J-H
Tutor
Nov 15, 2016

Hi JennC,

 

What is strange is that when I search with advanced IP scanner the RN102 it is no longer returning the IP address for the login page? (as it did before)

 

For now, after entering the IP address it is not returning the login page!

 

I tried in Opera, Chrome and Edge the only way I can call the login page is trough RAIDar.

 

Clicking on the admin button it asks me for my credentials, after completing I hit enter and a message bar appears: “connecting to the ReadyNas Admin page” which takes at least 2 minutes. At the end I get the message “Readynas Admin Page is offline”

 

I can access all media files which is weird except other folders on my NAS.

 

Any ideas?

 

Thanks

Peter

JennC's avatar
JennC
NETGEAR Employee Retired
Nov 15, 2016

Hello Peter-J-H,

 

What happens when you open Windows explorer (not IE) and enter \\ followed by the IP address of the NAS? If this gets you to the share of the NAS, please back up all of the data.

 

Regards,

  • Peter-J-H's avatar
    Peter-J-H
    Tutor
    Nov 17, 2016

    Hi JennC,

     

    Sorry but I was traveling,

     

    I've enterd as you asked the NAS IP address, it opens Opera asking for my credentials, user name and password. When entering the info it starts to loading the admin page, the message bar appears: “connecting to the ReadyNas Admin page” which takes at least 2 minutes. At the end I get the message “Readynas Admin Page is offline”

     

    I can' connect to the NAS except trough ReadyCloud and view all media files only???????

     

    Regards

    peter

     

     

    • JennC's avatar
      JennC
      NETGEAR Employee Retired
      Nov 17, 2016

      Hello Peter-J-H,

       

      Windows explorer is a not a web browser. It is the same windows when you open Documents folder. Please try that.

       

      Regards,

      • Peter-J-H's avatar
        Peter-J-H
        Tutor
        Nov 17, 2016
        Hi JennC, yes I know Windows explorer is a not a web browser! I did exactly what you asked, entering the IP address in explorer, as soon as I hit enter it jumps to my web-browser! I will jump to the dummy solution and reboot to factory settings...... I know it will delete all content on my drives. Thanks anyway. Regards Peter

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