Forum Discussion

Aspirant

Oct 07, 2016

Solved

After update to 6.6.0, can't access anything on Admin page

After updating my ReadyNAS 2100 from firmware 6.5.1 to 6.6.0 this morning, I can no loger access anything on the admin page. IF I can get the admin page to load after login, the page is blank. If I c...

Installation & Upgrade

Griff_EWP
Oct 10, 2016
Hi guys, just an update here. The issue I had after the 6.6.0 update turned out to be a permissions issue with the ReadyNAS users. Apparently there were some orphaned accounts (ui's as the tech called them) created by the ReadyNAS OS (which I still don't understand how), but 2 1/2 hours with support fixed the issue. Just as a side note, I had the exact same issue on the same device when I did the update to 6.5.1 some time back. Again, support fixed that issue as well, so I'm still confused as to how this could happen again when no changes have been made since the last firmware update. Wish I could give a little more info on this, but the technician closed the chat log before I got a chance to copy it for my records. Thanks to all who posted replys to this thread.

demoniac

Aspirant

Oct 27, 2016

Dear Support,

I have the same issue with my RN102, after update to v.6.6.0. I have only ssh access to the device, but web management interface doesn't work. So, please, give us, a instruction, patch or anything else to solve the problem. This is not serious. Obviously the problem is not only for me - solutions with default settings or data backup are funny. Where I can copy 500 GB of information? Who will be responsible, if i lose it?!

Expect a decision soon.

Best Regards!

Skywalker
NETGEAR Expert
Oct 28, 2016
demoniac wrote:

I have the same issue with my RN102, after update to v.6.6.0. I have only ssh access to the device, but web management interface doesn't work. So, please, give us, a instruction, patch or anything else to solve the problem.

The causes of these issues so far have been all different. Have you sent in your logs yet?