Forum Discussion

clinford's avatar
clinford
Aspirant
Oct 23, 2016
Solved

Can't add Camera after 6.6.0 update

Have a 314 and after the 6.6.0 update now can't get a new IP Camera to work with the readynas surveillance app.

I can search and add the Camera ok but can't when try and set the Camera to connect it does for about a second and then disconnects. I have tried rebooting and no change.

We have already 3 cameras so removed one to see that would get the new Camera to work no change.

I can view the Camera direct via it's internal webpage fine.

 

Tied the Camera on an older NAS 102 running 6.5.0 and worked fine.

 

Installation & Upgrade
  • evan2's avatar
    evan2
    Oct 26, 2016

    Don't remove the settings and recorded video after update to new version.

9 Replies

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    • clinford's avatar
      clinford
      Aspirant
      Oct 24, 2016

      Hi Evan2,

       

      it is a Hikvision DS-2CD2122FWD-IWS and works with the RN102 fine, we have other Hikvision's and works fine.

      • evan2's avatar
        evan2
        NETGEAR Expert
        Oct 24, 2016

        Could do please tell me surveillance app's verion are you using?

        Could do please update to the latest APP? The latest APP version is v. 1.4.3-15.

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