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Forum Discussion
After upgrading to 6.6.1, I'm unable to install any add ons and apps
Hi there, Since upgrading to 6.6.1, it has dropped Anti-Virus Plus from the installed apps list, however when I tried to install it again, it refused and ask me to update the apps list, to which ...
Hello all,
I appreciate your assistance thus far, and I understand that there is limit to what you can do because of limited information that you have access to RE our systems, or legal/contractual/liabilities safeguards.
Can you please advice:
- If Netgear is working on another update i.e. 6.6.2?
- If so, what is the expected date of release?
- If so, what are the included modules/candidates? Does any of them relate to this issue a number of us here are facing?
- Is there a beta program I can be a part of to trial that?
- If there anything i can do to assist with troubleshooting? Additional logs? Enable verbose logging?
Can you also please advice:
- Is there a way for me to return back to 6.6.1? I am open to progress with a factory reset if that is what it takes.
- Will a factory reset deliver an empty 6.6.2, or will it go back to whichever version it was shipped with?
- What do you think are my chances of getting all these to behave as it should, should I progress with a factory reset, whichever version factory reset will deliver me?
Thank you in advance for your advice.
themediapot wrote:
Can you please advice:
- If Netgear is working on another update i.e. 6.6.2?
Though I don't work for Netgear, they are planning to start an open 6.6.2 beta shortly. This first beta appears to be focussed on AV, though there might be some other fixes I guess. There's a lot of competing threads on AV, so it is hard to follow. But here's the post that talks about the beta:
douglas_cheung wrote:
Hi,
Engineering has identified a cause for the issues reported on the community. The root cause is that ClamAV uses up the /tmp directory space when scanning files transferred over SAMBA. The symptom is especially acute in models that have small RAM and low CPU bandwidth.
A possible fix has been identified and is being tested.
There may be other issues. Engineering is still in the process of investigating.
NETGEAR may release a beta version of the software next week here on the community site.
Thank you for your patience,
Doug
.
The changelogs for beta generally don't reach to specific modules - they just identify the fixes, any known issues, etc.
Hello Netgear,
When will the new firmware release not the beta version?
Jake
How long is a piece of string?...
When a production release comes out depends greatly on how a beta goes. It's hard to give an ETA for a firmware release. We have internal goals but those can shift if unexpected issues are encountered.Hi all,
Just checking in to see if you've come across any potential solution for this intractable problem.
Antivirus is now 3 weeks out... and the problems still exist.
Do you think a reset would resolve this? And if I reset, will it reset to 6.6.1 or...?
Thanks.
-Kevin
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