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Forum Discussion

TimJ795's avatar
TimJ795
Aspirant
May 27, 2021
Solved

Anti Virus still not updating after firmware 6.10.5 update.

Hi I have a RN212 that has not updated the anti virus since 1st November 2020, I have upgraded the firmware to 6.10.5 last week but the firmware update has not solved the anti-virus updates.   can...
  • JohnCM_S's avatar
    JohnCM_S
    Jun 01, 2021

    Hi TimJ795,

     

    I am just checking if the anti-virus on your NAS is now working. One of our L3 engineers remotely accessed your NAS and removed the files that are blocking the update.

     

    Regardsm

TimJ795's avatar
TimJ795
Aspirant
May 27, 2021

 

JohnCM_S's avatar
JohnCM_S
NETGEAR Employee Retired
Jun 01, 2021

Hi TimJ795,

 

I am just checking if the anti-virus on your NAS is now working. One of our L3 engineers remotely accessed your NAS and removed the files that are blocking the update.

 

Regardsm

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