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Forum Discussion

RockyArnold11's avatar
Oct 06, 2017
Solved

archive

Have an RN214 with 4 HDs (8Tb) matched-up with 4 TiVos.  Set it up successfully using full JBOD on each HD in order to maximize storage of videos and not desiring the backup features.  Didn't archive...
  • DaneA's avatar
    Oct 11, 2017

    Hi RockyArnold11,

     

    I believe your existing online case got escalated to the higher tier of NETGEAR Support.  If ever your ReadyNAS is not yet on the latest firmware v6.8.1, I suggest you to update it to the latest v6.8.1.  Though it does not say on the release notes that it includes a fix or enhancement which involves archiving from TiVo, this might help.  You can download the latest firmware v6.8.1 here

     

    Also, you may follow-up on your existing online case with NETGEAR Support since it has been escalated to the higher tier.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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