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Troubleshooting
14 TopicsReadynas RND-6a doesn't boot
I got this NAS used and so am unsure as to how it works. The model is Readynas rnd-6a. When I power it on the fans spin up and "ReadyNAS" displays on the LCD but that is all. I assume it doesn't boot although I don't know how to check if it's online, I have plugged in an Ethernet cable and it doesn't show up on my router. So far I have tried: Removing all the disks External power supply Changing the memory There is no data it, I just want to resurrect the machine. Any info or solutions would be greatly appreciated. Thanks, ConnorReadyNAS Duo v2
Helllo All - I have two ReadyNAS Duo v2s. One has a single 1TB HDD disc which is almost full. I use it to back up my flac music files and as the source for my second Sonos system in another country. The other is currently unused and at home. I need to transfer some files from the 1TB HDD onto my home system and brought the HDD with me but have been told that the NAS will automatically format any disc inserted. Is this the case? If it is, is there any way that I can stop the formatting and access the files? The home NAS is currently disconnected but I would add it to my home network which I can access via a Mac Mini, MacBook or W10 PC - I don't know if any of these devices would be preferable. I am not technically minded. Thanks for any advice. Ian.SolvedReadyNAS 104 Firmware 6.10.7 - All four disks inactive following hot-swap of failed vol 2
I have four disks installed, 4 x 4TB. X-raid. One volume. For a while the system indicated that disk 2 was degraded ("Volume: Volume data is Degraded" and "Disk: Detected increasing ATA error count: [48040] on disk 2 (Internal) [ST4000VN000-1H4168, Z302KH2D] 19342 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy".) My Data was a fraction of the space available, and the free space was in excess of 70%. (you can see from the logs that resync took about 90 minutes.) My NAS does not have a backup, I purchased it with four drives AS a storage and back up, as the data was meant to be safe from failures with four disks. Yesterday, I hot-swapped drive 2 with a new one, as per the instructions. Everything seemed to work fine. Disk 2 resynced, and then immediately the logs show that "Volume: Volume data health changed from Degraded to Dead", disk 2 went online, and then there is a notification that disk in channel 4 has changed from online to failed, and the volume is finally changed to the volume data health from Dead to Inactive. The system then went on about deleting every single snapshot. (there is 18 pages of this) as now the system thinks it has run out of space. Here is the relevant part of the logs: Aug 06, 2022 11:26:39 PM Snapshot: Snapshot 2015_04_30__01_00_54 was deleted from share or LUN Backup due to low free space on the volume. Aug 06, 2022 11:25:49 PM Volume: Volume data health changed from Dead to Inactive. Aug 06, 2022 10:59:27 PM Disk: Disk in channel 4 (Internal) changed state from ONLINE to FAILED. Aug 06, 2022 10:59:26 PM Disk: Disk in channel 2 (Internal) changed state from RESYNC to ONLINE. Aug 06, 2022 10:59:26 PM Volume: Volume data health changed from Degraded to Dead. Aug 06, 2022 10:59:26 PM Volume: Volume data is resynced. Aug 06, 2022 08:26:02 PM Volume: Resyncing started for Volume data. Aug 06, 2022 08:24:59 PM Disk: Disk Model:WDC WD40EFZX-68AWUN0 Serial:WD-WX62D123KUTC was added to Channel 2 of the head unit. Aug 06, 2022 08:11:46 PM Account: User 'Ben' was added. Aug 06, 2022 08:11:38 PM Disk: Disk Model:ST4000VN000-1H4168 Serial:Z302KH2D was removed from Channel 2 of the head unit. Aug 06, 2022 08:11:12 PM Account: User 'Ben' was deleted. Aug 06, 2022 01:00:12 AM Volume: Volume data is Degraded. Now, in the readycloud app, my entire file structure is still there, but everything is showing as empty. As I log into readycloud online I get notification: Readynas 6001010060 Then home shows No Volumes or USB Disks. In Manage: Status Healthy. Data-0 0 free of 10.90 TB, and Data 0 free of 0. (i.e. there is another volume with no resources allocated to it.) In the Admin page I get a Notification to remove inactive volumes to use the disk. disk #1,2,3,4. There are TWO volumes, instead of ONE - as it used to be prior to the hot-swap. All four disks are RED with green lights (i.e. all marked as spare). Performance tab claims all four disks are fine - all green. And ALL disk have a volume status of NEW. All my data, shares, apps, etc are gone/not accessible. It appears to me that the ReadyNAS, in its wisdom, after resync, somehow decided to mark my original volume as DEAD, then decided that disk 4 had failed (it hasn't, as it is currently listed as healthy in the Performance tab; also there had NEVER been any notification about any degradation or issues with disk 4), and then marked my original volume from DEAD to INACTIVE. Basically, after the hot-swap, the nas went about to self-destruct as per above, and then created a new volume, so there are now two, both marked as full as all disks are marked as inactive. BTW we did not make any mistakes in carrying out the hot-swap; we followed instructions to the letter, the system was powered-up throughout and we replaced the correct disk (as the logs clearly indicate). This is a clear fault with the NAS's processes, which after resync decided to put a few spanners in the work, by marking the volume from 'degraded' (as disk 2 had originally failed) to 'dead', instead of 'healthy' or 'online' (as you can see in the logs). And from there things just got worse, and into a chain reaction. How do I fix this? How do I get my data back?ReadyNAS RN524X00 has slow write speeds on macOS and Windows 10
I have my NAS connected to wired Gigabit ethernet. I have the NAS connected to my Orbi router via a switch, and using a Cat 6 patch cord. I also have my MacBook Pro (running Mojave) and an HP Windows 10 laptop connected to the switch. All 3 have static IP addresses. When I copy large files through my in-home network, not externally, from say my MacBook Pro to the NAS, the copying is slow. Same thing from the Windows 10 laptop to the NAS. Very slow. Even though I have Gigabit ethernet. Are there some settings on the ReadyNAS (or MacBook or Windows 10 laptop) to speed things up when I copy large files?System volume root's usage is 82%. This condition should not occur under normal conditions. Contact
I have two ReadyNAS 104 on my home network. Today I received emails from both of them with this error. "System volume root's usage is 82%. This condition should not occur under normal conditions. Contact technical support." The only difference is the percentage. The other one was 81%. When I reboot them, both jumped to 86%. Any idea why this happens and how can I fix it? The files seem to be intacted so far. I don't have any apps installed. Should still have planty of space left on storage. Please help...ReadyNAS Pro 4 zero bytes available after fw update, no failures
Hello! My ReadyNAS Pro 4 [X-RAID2] was auto-updated to fw RAIDiator 4.2.31, and after that I see "Zero bytes available" when connecting to device via AFP (files are available but can't write a new ones). Admin console shows that all is OK and 74% of 8326 GB used. And, I can't downgrade fw version because "update file is not valid for this architecture". Please help!ReadyNASRND2000
Hi! Ive got a problem, my NAS is dead. Its raided with 2 disks to be "safe". Question is, is it possible to save the data of the disks? Buying a new Radynas or whatever? 10 years ago i lost familyalbums, thats when i bought a NAS. Last check of the NAS two weeks ago the disks where healty and fine, i think its the "motherboard" or powersupply that has died. Help :)archive
Have an RN214 with 4 HDs (8Tb) matched-up with 4 TiVos. Set it up successfully using full JBOD on each HD in order to maximize storage of videos and not desiring the backup features. Didn't archive automativcally, but for some reason did archive about 7 Tb eventually with parts of each TiVo saved on a single HD. Again, no automatic archiving, but eventually started up again with another 5 Tb from each of the TiVos saved on another drive. The HD used in each case corresponded to the first pathway identified in the DLNA panel. Can't find any reason why automatic archiving does not occur even with Netgear support helping. Any suggestions appreciated.Solved