NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Troubleshooting
64 TopicsCan't access ReadyNAS Pro 6
Hello friends, As the title says, I have an old RNDP6000 and I can't access it. It had been turned off for a long time. I'm using Windows 11 Pro. Its readout shows it is on and displays its IP address. I can successfully ping that address with the cmd prompt, but it doesn't show up in Network. I can log into the Control Panel through a web browser and log in, but the CP says "No shares currently available", and offers no options or menus. I would welcome any and all advice! Thanks in advance.85Views0likes18CommentsReadynas RND-6a doesn't boot
I got this NAS used and so am unsure as to how it works. The model is Readynas rnd-6a. When I power it on the fans spin up and "ReadyNAS" displays on the LCD but that is all. I assume it doesn't boot although I don't know how to check if it's online, I have plugged in an Ethernet cable and it doesn't show up on my router. So far I have tried: Removing all the disks External power supply Changing the memory There is no data it, I just want to resurrect the machine. Any info or solutions would be greatly appreciated. Thanks, ConnorSolvedRN104 backup getting error "operation not supported"
Hello I have an ancient RN104 holding four 4TB drives. It is 60% full and consists of seven sub-shares. I want to backup one of the sub-shares that contains about 1TB per Win11 Explorer I plugged a 2TB drive in the rear port I started a FULL backup of that sub-share Here is the top of the LOG file Why does the backup stop on the .AVI and .MP4 file types? Backup Job Name: BackupTo2TB Backup Job Type: Full Protocol: local Backup Source: [Backup]/Family Videos & Photos Backup Destination: [USB Back Top]/ Backup Start Time: Tue Feb 07 2023 4:31:58 PM Backup Finish Time: Tue Feb 07 2023 9:02:25 PM Backup Status: Fail: Failure during copy. Cannot write file '_Mom/Mom_MASTERS/Mom03_Master_20090801_PhotoReview.avi' (error: Operation not supported)! Failed to copy file '/media/USB_HDD_6/_Mom/Mom_MASTERS/Mom03_Master_20090801_PhotoReview.avi' (error: Operation not supported)! Cannot write file '_Mom/_Mom-FINISHED/MPEG4 1920x1080/Mom_Chapter2.mp4' (error: Operation not supported)! Failed to copy file '/media/USB_HDD_6/_Mom/_Mom-FINISHED/MPEG4 1920x1080/Mom_Chapter2.mp4' (error: Operation not supported)! Cannot write file '_Mom/_Mom-FINISHED/MPEG4 1920x1080/Mom_Chapter4.mp4' (error: Operation not supported)! Failed to copy file '/media/USB_HDD_6/_Mom/_Mom-FINISHED/MPEG4 1920x1080/Mom_Chapter4.mp4' (error: Operation not supported)! Copy Folder 1972831Views0likes1CommentReadyNAS Duo v2
Helllo All - I have two ReadyNAS Duo v2s. One has a single 1TB HDD disc which is almost full. I use it to back up my flac music files and as the source for my second Sonos system in another country. The other is currently unused and at home. I need to transfer some files from the 1TB HDD onto my home system and brought the HDD with me but have been told that the NAS will automatically format any disc inserted. Is this the case? If it is, is there any way that I can stop the formatting and access the files? The home NAS is currently disconnected but I would add it to my home network which I can access via a Mac Mini, MacBook or W10 PC - I don't know if any of these devices would be preferable. I am not technically minded. Thanks for any advice. Ian.SolvedReadyNAS 104 Firmware 6.10.7 - All four disks inactive following hot-swap of failed vol 2
I have four disks installed, 4 x 4TB. X-raid. One volume. For a while the system indicated that disk 2 was degraded ("Volume: Volume data is Degraded" and "Disk: Detected increasing ATA error count: [48040] on disk 2 (Internal) [ST4000VN000-1H4168, Z302KH2D] 19342 times in the past 30 days. This condition often indicates an impending failure. Be prepared to replace this disk to maintain data redundancy".) My Data was a fraction of the space available, and the free space was in excess of 70%. (you can see from the logs that resync took about 90 minutes.) My NAS does not have a backup, I purchased it with four drives AS a storage and back up, as the data was meant to be safe from failures with four disks. Yesterday, I hot-swapped drive 2 with a new one, as per the instructions. Everything seemed to work fine. Disk 2 resynced, and then immediately the logs show that "Volume: Volume data health changed from Degraded to Dead", disk 2 went online, and then there is a notification that disk in channel 4 has changed from online to failed, and the volume is finally changed to the volume data health from Dead to Inactive. The system then went on about deleting every single snapshot. (there is 18 pages of this) as now the system thinks it has run out of space. Here is the relevant part of the logs: Aug 06, 2022 11:26:39 PM Snapshot: Snapshot 2015_04_30__01_00_54 was deleted from share or LUN Backup due to low free space on the volume. Aug 06, 2022 11:25:49 PM Volume: Volume data health changed from Dead to Inactive. Aug 06, 2022 10:59:27 PM Disk: Disk in channel 4 (Internal) changed state from ONLINE to FAILED. Aug 06, 2022 10:59:26 PM Disk: Disk in channel 2 (Internal) changed state from RESYNC to ONLINE. Aug 06, 2022 10:59:26 PM Volume: Volume data health changed from Degraded to Dead. Aug 06, 2022 10:59:26 PM Volume: Volume data is resynced. Aug 06, 2022 08:26:02 PM Volume: Resyncing started for Volume data. Aug 06, 2022 08:24:59 PM Disk: Disk Model:WDC WD40EFZX-68AWUN0 Serial:WD-WX62D123KUTC was added to Channel 2 of the head unit. Aug 06, 2022 08:11:46 PM Account: User 'Ben' was added. Aug 06, 2022 08:11:38 PM Disk: Disk Model:ST4000VN000-1H4168 Serial:Z302KH2D was removed from Channel 2 of the head unit. Aug 06, 2022 08:11:12 PM Account: User 'Ben' was deleted. Aug 06, 2022 01:00:12 AM Volume: Volume data is Degraded. Now, in the readycloud app, my entire file structure is still there, but everything is showing as empty. As I log into readycloud online I get notification: Readynas 6001010060 Then home shows No Volumes or USB Disks. In Manage: Status Healthy. Data-0 0 free of 10.90 TB, and Data 0 free of 0. (i.e. there is another volume with no resources allocated to it.) In the Admin page I get a Notification to remove inactive volumes to use the disk. disk #1,2,3,4. There are TWO volumes, instead of ONE - as it used to be prior to the hot-swap. All four disks are RED with green lights (i.e. all marked as spare). Performance tab claims all four disks are fine - all green. And ALL disk have a volume status of NEW. All my data, shares, apps, etc are gone/not accessible. It appears to me that the ReadyNAS, in its wisdom, after resync, somehow decided to mark my original volume as DEAD, then decided that disk 4 had failed (it hasn't, as it is currently listed as healthy in the Performance tab; also there had NEVER been any notification about any degradation or issues with disk 4), and then marked my original volume from DEAD to INACTIVE. Basically, after the hot-swap, the nas went about to self-destruct as per above, and then created a new volume, so there are now two, both marked as full as all disks are marked as inactive. BTW we did not make any mistakes in carrying out the hot-swap; we followed instructions to the letter, the system was powered-up throughout and we replaced the correct disk (as the logs clearly indicate). This is a clear fault with the NAS's processes, which after resync decided to put a few spanners in the work, by marking the volume from 'degraded' (as disk 2 had originally failed) to 'dead', instead of 'healthy' or 'online' (as you can see in the logs). And from there things just got worse, and into a chain reaction. How do I fix this? How do I get my data back?Ready NAS 104 data dead
Hallo to everyone, I have since 3 years the readynas 104 with: 1st bay nas drive 3TB 2nd bay nas drive 3TB 3rd bay nas drive 4TB 4th bay nas drive 4TB. Before five days i got alarm, that data was degrated (broblem with drive at 2nd bay). I bought 2 nas drives 4TB. I changed the nas drive on 2nd bay with new one 4TB and the data cynchronization started. On the second day and at about 78% of data synchronization I got the alarm "data dead" with problem at hard disk on 1st bay. Now there is no access to my data. I changed the hard disk on the 1st bay and I get alarms "remove inactive volumes to use the disk" Please help Photos of a life time are not accesible. Thanks1.3KViews0likes3CommentsReadyNas 102 gives multiple song list in folders up to 3 each, long time problem
Hello and good day, I have a readynas 102 firmware version 6.10.4. For a long time when I stream music UPNP/DLNA I have noticed an increase in the number of songs in my music folders, also album art is different for each repeated song. Curently if I use my ruko or android to play music in a folder with 6 songs I will see 18 songs. I view the folder from radar and it looks fine, also looks fine in windows folder view. Today I tried a different app on my phone get the same 3 x song list problem. Any one with an idea what I shold do? Thanks HarrySolved1.4KViews0likes2CommentsMy ReadyNAS NV+ is not showing in my maps.
I have a new computer (pc windows 10) and when I connect my My ReadyNAS NV+ it is not showing in my maps. I have connected it via a Netgeard router and it worked fine on my old computer, also pc windows 10. RAIDar has found it but I don't see it in my networks maps. How to do? Thanks in advance, Bee917Views0likes1Comment