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Forum Discussion
RockyArnold11
Oct 06, 2017Aspirant
archive
Have an RN214 with 4 HDs (8Tb) matched-up with 4 TiVos. Set it up successfully using full JBOD on each HD in order to maximize storage of videos and not desiring the backup features. Didn't archive...
- Oct 11, 2017
Hi RockyArnold11,
I believe your existing online case got escalated to the higher tier of NETGEAR Support. If ever your ReadyNAS is not yet on the latest firmware v6.8.1, I suggest you to update it to the latest v6.8.1. Though it does not say on the release notes that it includes a fix or enhancement which involves archiving from TiVo, this might help. You can download the latest firmware v6.8.1 here.
Also, you may follow-up on your existing online case with NETGEAR Support since it has been escalated to the higher tier.
Regards,
DaneA
NETGEAR Community Team
DaneA
Oct 11, 2017NETGEAR Employee Retired
Hi RockyArnold11,
I believe your existing online case got escalated to the higher tier of NETGEAR Support. If ever your ReadyNAS is not yet on the latest firmware v6.8.1, I suggest you to update it to the latest v6.8.1. Though it does not say on the release notes that it includes a fix or enhancement which involves archiving from TiVo, this might help. You can download the latest firmware v6.8.1 here.
Also, you may follow-up on your existing online case with NETGEAR Support since it has been escalated to the higher tier.
Regards,
DaneA
NETGEAR Community Team
RockyArnold11
Oct 11, 2017Aspirant
Thank you, Dane.
The firmware was/is updated.
We look forward to hearing from Netgear. I'm anxious to get this issue resolved so I can move on to their new X10 router, which might fix another issue we have not associated with the NAS.
Rocky
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