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Forum Discussion

Akimbo21's avatar
Akimbo21
Aspirant
Oct 14, 2021

Backup Error: (error: Cannot allocate memory)!

6.10.5 Hotfix 1 just applied First backup since and getting a memory allocation error and cannot backup file.
Akimbo21's avatar
Akimbo21
Aspirant
Oct 15, 2021

The original job:

Backup Job Name: BackupAll
Backup Job Type: Incremental
Protocol: local
Backup Source: [volume:data]/
Backup Destination: [USB_HDD_1]/
Backup Start Time: Wed Oct 13 2021  3:16:59 PM
Backup Finish Time: Wed Oct 13 2021  3:17:07 PM
Backup Status: Fail: Cancelled by user.

The  Error message in the log was that it could not copy file, then the long file name, then the "error:(cannot allocate memory)!"

(I erased the log when I deleted the job to try another method. My mistake.  I am trying to recreate.)

 

I broke the job up to copy individual shares and it worked except for the share with the error message.  That one said it was cancelled by user and there was no log. (Not incremental - first time through.)

Cancelled backup job job_001.



-------- Backup Job Information --------
Backup Job Name: job_001
Backup Job Type: Full
Protocol: local
Backup Source: [home:kandslen]/
Backup Destination: [USB Front]/
Backup Start Time: Fri Oct 15 2021  1:05:02 AM
Backup Finish Time: Fri Oct 15 2021  1:05:08 AM
Backup Status: Fail: Cancelled by user.

 

StephenB's avatar
StephenB
Guru - Experienced User
Oct 15, 2021

How is the USB drive formatted?

  • Akimbo21's avatar
    Akimbo21
    Aspirant
    Oct 15, 2021

    NTFS

    • Akimbo21's avatar
      Akimbo21
      Aspirant
      Oct 15, 2021

      Here's a snip of the recreated error (the error occurs many times before the backup stops):

      Backup Job Name: job_full
      Backup Job Type: Full
      Protocol: local
      Backup Source: [volume:data]/
      Backup Destination: [USB Front]//readynasbkup
      Backup Start Time: Fri Oct 15 2021 1:04:19 PM
      Backup Finish Time: Fri Oct 15 2021 1:04:22 PM
      Backup Status: Fail: Cancelled by user.

      Failed to copy file '/media/USB_HDD_2/readynasbkup/home/kandslen/KimandStan/LAPTOP-33IN5LKD/Data/$OF/108454/122878 (2020_07_27 12_46_00 UTC)' (error: Cannot allocate memory)!

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Oct 15, 2021

        Can you copy the files in the share manually (perhaps moving the USB disk to a PC)?

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