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tglazier's avatar
tglazier
Aspirant
Jan 24, 2019

Backups not working ReadyNAS 314 6.9.5 to ReadyNAS 2120

I have a RN314 as the main NAS and I am trying to back it up to a ReadyNAS2120 using RSync.

Using the backup tool I get to the point in the remote to find the share I want to back it up to and it can not find anything on this nas unit.

I've tried default port 873 and port 0, the share itself is set to anonymous, Ive also tried using the connect as......no luck.

The remote shares are set to read/write under the Rsync button. Any ideas?

 

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    tglazier wrote:

    Using the backup tool I get to the point in the remote to find the share I want to back it up to and it can not find anything on this nas unit.

     


    Just enter the path manually instead of trying to browse to it.

    • tglazier's avatar
      tglazier
      Aspirant

      Still no luck here is the log

      Backup Job Name: job_001
      Backup Job Type: Incremental
      Protocol: rsync
      Backup Source: [firewall]/
      Backup Destination: [remote:rsync]/192.168.1.12::/data/firewall
      Backup Start Time: Mon Jan 28 2019 1:34:22 PM
      Backup Finish Time: Mon Jan 28 2019 1:34:22 PM
      Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.

      Failed to run rsync, return rc 5
      'rsync' command returns rc=5

      Error: Unknown module 'data'
      rsync error: error starting client-server protocol (code 5) at main.c(1675) [sender=3.1.3]

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        tglazier wrote:


        Backup Destination: [remote:rsync]/192.168.1.12::/data/firewall


        Just use the remote share name as the path.  Don't include the volume.

  • Your error is: Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.

    This is a username and or password issue error, check your username and password, has this been changed?

    Have you done the basic stuff? 

    Can you access the unit via web browser? if not, reboot unit. (I'm seeing a lot of connection failure even though the unit is on, but connectivity to it is not happening, so I have to hard reboot the unit).
     ping test to unit? is this ok, it should be after reboot, if not look into the network setup, switch, cable, etc. if it's ok, run the test connection via web browser?

    Check the credentials and make sure they are good?

    then as others have stated run the test connection using the path (192.168.xxx.xxx) once you connect to unit then find the share? 
    if you still cannot access the share, look at the System, Share and see if you can access that share via the admin page via a web browser.  If not then your share is faulty, check the protocols and make sure they have been selected.

    If all else fails, reset the backup with the credentials.

     

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      jonl0711 wrote:

       

      Have you done the basic stuff? 


      As I tried to point out, the path name is incorrect - it shouldn't include data/ (the data volume name) in the path.  The error message @Error Unknown module 'data' indicates that is the problem.

       

      That should be corrected before trying the other steps.

    • tglazier's avatar
      tglazier
      Aspirant

      Thanks for all of the help, this has been resolved, the underlying issue was a duplicate IP address!

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