Bad permissions problems with macOS Mojave connecting to ReadyNAS Pro 626X

Question

We're having permissions problems with all our Macs running macOS Mojave connected to our ReadyNAS. The main symptom is that files open as read only and can't be saved back to the NAS from inside the application. They need to be saved to the desktop then copied back onto the NAS. It's a huge PITA.

Permisssions on the NAS appear to be fine. I just did a test connecting with my laptop which is running and older version of macOS (10.12.6 Sierra) and everything works perfectly. Word documents can be opened modified, and saved (in Mojave they open as read-only). Same with the Adobe apps like Photoshop and Illustrator.

The problem is only with Macs running Mojave.

The NAS is on the latest firmware 6.10.2.

This problem is driving my partners and staff crazy. Any advice?

Thanks for your help!

--David

Sandshark · Answer

I have seen this reported before, but not a definitive answer.&nbsp; There are two things you can try.&nbsp; In System/Settings, insure that "Enhance MacOS" is selected under SMB.&nbsp; Then, on the offending share(s) settings, go to File Access then Reset, and perform the reset.

dhl · Answer

"Enhance MacOS" is indeed checked (we use the NAS for Time Machine which is working fine on all machines)

I tried resetting permissions but no change - all shares work fine on my laptop under Sierra, but are all locked on machines running Mojave.

Any other suggetions or thoughts?

StephenB - any advice?

Thanks!

StephenB · Answer

dhl&nbsp;wrote:
&nbsp;
I tried resetting permissions but no change - all shares work fine on my laptop under Sierra, but are all locked on machines running Mojave.
&nbsp;
StephenB&nbsp;- any advice?
&nbsp;

I'm not a Mac user, but when I google this issue, it isn't just with ReadyNAS.&nbsp; I didn't see a clear conclusion on either the cause or the fix - one reason is that there are several issues with similar symptoms going back to at least 2014.
&nbsp;
Some folks said that avoiding use of "column" view in finder resolved it (or at least reduced the frequency) - using list or icon view instead.&nbsp; One person said that using cifs:// in finder instead of smb:// worked around it.&nbsp; This would force the use of the SMB 1.0 client on the Mac.
&nbsp;
Did you reset file permissions using the RESET control on the file access page?&nbsp; That's the best way to reset permissions recursively.

dhl · Answer

StephenB&nbsp;&nbsp;Thanks for the reply. Yes I reset permissions for all shares at the share level using the RESET control in the file access tab. No imprvovement.&nbsp;I saw similar things when I researched the problem on Google as well which is why this is so frustrating. Nothing floks suggested worked for us.&nbsp;It seems to be a problem specific to SMB and Mojave.&nbsp;I don't think we can use AFP with Mojave so is there anything we can do to tweak SMB from the ReadyNAS side?&nbsp;We're also considering upgrading to macOS Catalina. It should be okay with the appliacations we use. But if we can avoid it and get Mojave working that would be better.&nbsp;&nbsp;Thanks!

StephenB · Answer

dhl&nbsp;wrote:
&nbsp;
I don't think we can use AFP with Mojave so is there anything we can do to tweak SMB from the ReadyNAS side?
&nbsp;

Not that I know of.
&nbsp;
Is NFS a possibility?&nbsp; You might need a script to mount the shares though.

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Bad permissions problems with macOS Mojave connecting to ReadyNAS Pro 626X

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