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Forum Discussion
Can not backup
Ready cloud desktop will not back up any more. or auto back up what is allready on the drive. The desktop app now looks like this. I have tried to reinstall but no change.
Hi Haunted,
Welcome to the Community!
May I know the operating system of the computer?
This could be related to the Java version installed on the computer. Have you tried updating it to the latest version and removing the previous versions afterward?
If you have any security software installed on your computer, you can also try temporarily disabling it then re-install the ReadyCLOUD desktop app.
Regards,
Hi Haunted,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as a solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,Computer is using windows 7
Disabled bitdefender.
Still not working.
This has not worked correctly since the day I installed it.
Hi Haunted,
You can try installing the patch for Win7 .NET framework and see if it helps: https://support.microsoft.com/en-us/help/3154518/support-for-tls-system-default-versions-included-in-the-net-framework
Regards,
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