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Can restore configuration - This backup image is damaged, or the volumes do not match
Hi, I found that I needed to do a backup/factory reset/restore as my drives went read only with a RAID issue as described here: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Can-...
Thanks for your reply. This helped me solve the problem. I examined the file on the ReadyNAS (ssh) and I discovered the problem.
The files were in a folder called "_READYNAS_CONFIG_hostname_date_time" which I compressed and tried to restore with. When looking at a successful config archive file, I found that the folder should not be part of the file path.
That is, in my failing zip file the files were:
_READYNAS_CONFIG_hostname_date_time/data/...
_READYNAS_CONFIG_hostname_date_time/etc/...
_READYNAS_CONFIG_hostname_date_time/media/...
_READYNAS_CONFIG_hostname_date_time/tmp/...But the correct storage is:
data/...
etc/...
media/...
tmp/...Once I rebuilt the zip file without the root directory, it worked!
The Linux file command reports them as being a zip that requires version 2.0 to extract. 7-zip reports they are from a Linux host using the deflate V2.0 method. How much of that the NAS checks before deciding if it's a valid configuration file, I can't say. Your best bet is probably to use SSH and zip it on the NAS itself. I know I did once make changes inside a configuration file, but I forget now how I did that, assuming it would still work many versions of the OS later.
BTW, if you had any apps installed, be sure to re-install them before restoring the configuration.
Thanks for your reply. This helped me solve the problem. I examined the file on the ReadyNAS (ssh) and I discovered the problem.
The files were in a folder called "_READYNAS_CONFIG_hostname_date_time" which I compressed and tried to restore with. When looking at a successful config archive file, I found that the folder should not be part of the file path.
That is, in my failing zip file the files were:
_READYNAS_CONFIG_hostname_date_time/data/...
_READYNAS_CONFIG_hostname_date_time/etc/...
_READYNAS_CONFIG_hostname_date_time/media/...
_READYNAS_CONFIG_hostname_date_time/tmp/...But the correct storage is:
data/...
etc/...
media/...
tmp/...Once I rebuilt the zip file without the root directory, it worked!
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