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Forum Discussion
brandtz
Jan 02, 2014Aspirant
Cannot Browse NAS from XP?
Hi, I have seen and read the other similar topics but cant solve the problem...I am using RAIDar 4.3.8 and can see the NAS and its IP 192.168.0.15 But the "browse" button is grey and cant be presse...
StephenB
Jan 03, 2014Guru - Experienced User
You can't read the disk on a Windows PC unless you use a third-party tool like Linux Reader (http://www.diskinternals.com/linux-reader/)
RAIDar would normally tell you the firmware also (at least if disks are in place). One reason for asking the firmware is to determine if you have a v1 or a v2 Duo. The labels are misleading, maybe you can use this guide and see: http://www.rnasguide.com/2012/01/09/how ... -or-nv-v2/
Also, if you are the original purchaser, and bought the NAS around the time you joined the forum, then you are still under warranty. So you could try opening a support case at support.netgear.com (using email).
RAIDar would normally tell you the firmware also (at least if disks are in place). One reason for asking the firmware is to determine if you have a v1 or a v2 Duo. The labels are misleading, maybe you can use this guide and see: http://www.rnasguide.com/2012/01/09/how ... -or-nv-v2/
Also, if you are the original purchaser, and bought the NAS around the time you joined the forum, then you are still under warranty. So you could try opening a support case at support.netgear.com (using email).
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