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Forum Discussion
Cannot connect ReadyNAS NV+ v2 to Windows or RAIDar (IP fixed at 192.168.168.168)
I discovered a few days ago that my ReadyNAS NV+ v2 had frozen. Not sure if it was because of a power surge (I do have it connected to backup battery). But I had to do a hard restart (unplugged it) to get it going again. After I restarted the unit, I ended up with an IP address of 192.168.168.168. As a result, I have not been able to get RAIDar or Windows to detect it. Which means I cannot access the Frontview interface.
The unit was connected to my network via a switch. I did some research to figure out what was the issue. I have tried to reinstall the OS with no success. I connected the ReadyNAS directly to a PC and tried to setup a static IP with no success. Not sure if I perform this step correctly. Maybe I wasn't using the correct parameters.
I have had the unit for nearly 8 years and have never had a problem with it. Have disconnected and connected it various times throughout its lifetime from my network and the unit has always worked without having to do IP configuration changes.
Hoping I don't have brick now.
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eknock wrote:
After I restarted the unit, I ended up with an IP address of 192.168.168.168. As a result, I have not been able to get RAIDar or Windows to detect it.
Actually RAIDar should be able to detect it, even if the IP address is not on your router's subnet.
So this is not good news.
eknock wrote:
The unit was connected to my network via a switch. I did some research to figure out what was the issue. I have tried to reinstall the OS with no success. I connected the ReadyNAS directly to a PC and tried to setup a static IP with no success. Not sure if I perform this step correctly. Maybe I wasn't using the correct parameters.
These will work:
- PC IP address: 192.168.168.100
- PC Subnet: 255.255.255.0
- PC gateway: 192.168.168.168
Access frontview by IP address (https://192.168.168.168/admin) You can also ping it (open CMD and enter ping 192.168.168.168 ).
If you haven't accessed frontview recently, you might also need to deal with this: https://community.netgear.com/t5/New-ReadyNAS-Users-General/Workaround-for-ERR-SSL-VERSION-OR-CIPHER-MISMATCH-problem-for/m-p/2198243
BTW - are you certain you have the v2? It runs 5.3.x firmware (the original NV+ runs 4.1.x). I'm asking because you refer to the Web UI as "frontview". The NV+ v2 calls it "dashboard".
eknock wrote:
I have had the unit for nearly 8 years and have never had a problem with it. Have disconnected and connected it various times throughout its lifetime from my network and the unit has always worked without having to do IP configuration changes.
Hoping I don't have brick now.
Me too. But it is possible that the NIC failed. Unfortunately it is not repairable.
Have you checked the ethernet LEDs - both on the NAS and also on the other end of the connection (router, switch, or PC)?
So I setup a static IP address with the parameters you provided and it did not work. I was not able to ping the ReadyNas with the 192.168.168.168 address. The back of the ReadyNas shows a green light but the back of my PC shows an amber light (sometimes blinking). I tried it on two different PC's with the same result. At this point I think the ReadyNAS NIC is bad as you had mentioned. I assume the USB connections are not for data transfer.
Which leads to to the question: is there a way to copy or transfer the files in the ReadyNas to another storage device. The ReadyNAS was attached to media server I have on my home network and was used to stream video and audio files. The display does indicated the storage capacity and how much I have free which tells me that perhaps the files are still intact. I set it up as a RAID 5.
And yes it was running FW 5.3 and it was the dashboard instead of frontview.
Appreciate any advice you may have.
eknock wrote:
So I setup a static IP address with the parameters you provided and it did not work. I was not able to ping the ReadyNas with the 192.168.168.168 address. The back of the ReadyNas shows a green light but the back of my PC shows an amber light (sometimes blinking). I tried it on two different PC's with the same result. At this point I think the ReadyNAS NIC is bad as you had mentioned.
Though I think it's a long shot, it's worth trying a different ethernet cable.
eknock wrote:
I assume the USB connections are not for data transfer.
Which leads to to the question: is there a way to copy or transfer the files in the ReadyNas to another storage device.
While you can't connect the USB ports to a PC, they can be used with USB hard drives. But the challenge then becomes how to tell the NAS to copy the data without a network connection. The backup button on the NAS won't help unless you've already set it up to do backups when you press the button.
Other methods include
- purchasing a used NV+ v2, and migrating your disks to it.
- getting usb docks/enclosures to allow you to connect the NAS disks to a PC.
With the second approach, you can mount the RAID array directly if the PC runs linux.
If it runs Windows, you can alternatively use RAID recovery software. This would work: https://www.r-studio.com/ (you'd need the $79 version). Not sure if the Mac version of that software will work or not. With RAID recovery software, you'd need to offload the data.
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